Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Training
References
Timeline
StoreManager

ABDIRAHMAN ADEN

Fort McMurray,AB

Summary

Dynamic and results-oriented professional with a proven track record excelling in customer service and adept in inventory management. Leveraged strong attention to detail and excellent communication skills to enhance operational efficiency and customer satisfaction. Proven ability in multitasking and prioritizing tasks, significantly improving workflow efficiency and compliance with regulations.

Overview

6
6
years of professional experience

Work History

Photo Department Team Lead

OSL Retail Services
04.2022 - 02.2023

- Provided exceptional customer service by assisting clients with photo printing requests, including standard prints, enlargements, and specialty items, ensuring a personalized experience for each customer.

- Managed customer inquiries regarding passport photo requirements, troubleshooting issues to ensure compliance with regulations and achieving a positive success rate in approvals.

- Assisted in the operation and maintenance of photo kiosks and printers, troubleshooting technical issues to minimize downtime and maintain workflow efficiency.

-Oversee the shipping and receiving of photo lab products, including various sizes of photo paper, printers, and kiosks, ensuring accurate inventory management and timely replenishment of supplies.

Warehouse Associate

GTC Logistics
04.2017 - 02.2019

- Assisted, prepared and packaged products for shipment, ensuring compliance with quality standards.

- Collaborated with team members to optimize warehouse operations, reducing processing time.

- Trained to work with warehouse management systems (WMS) to track inventory.

- Managed inventory levels through regular stock checks and accurate record-keeping.

- Assisted in the loading and unloading of trucks, ensuring correct placement of goods.

-

Education

Business Administration Management -

Keyano College
Fort McMurray, AB
05.2022

High school -

Lucien Page
Montreal, QC
01.2016

Skills

  • Customer service excellence
  • Strong attention to details
  • Excellent communication and interpersonal skills
  • Ability to safely multitask and prioritize tasks
  • ( Office,PowerPoint,Word,Excel and inventory management)

Languages

French
Native or Bilingual
English
Native or Bilingual
Arabic
Professional Working

Personal Information

Title: Labourer

Training

Safety Cards ( provided upon request )

References

Available upon request

Timeline

Photo Department Team Lead

OSL Retail Services
04.2022 - 02.2023

Warehouse Associate

GTC Logistics
04.2017 - 02.2019

Business Administration Management -

Keyano College

High school -

Lucien Page
ABDIRAHMAN ADEN