Abdikadar Maawiye
Kitchener,Canada
Summary
To obtain full time or part time position in Customer Service and to gain experience
Reliable [Desired Position] with solid background in efficiently managing warehouse operations. Proven ability to streamline shipping processes and ensure timely delivery of goods. Demonstrated skill in inventory management and teamwork.
Experienced with coordinating shipping logistics and maintaining accurate inventory records. Utilizes organizational skills to enhance workflow and meet deadlines. Knowledge of safety protocols and warehouse management systems.
Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.
Overview
7
7
years of professional experience
Work History
Package Handler
Brimich Logistics
06.2023 - 12.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Sortation/Warehouse Shipper
Hauser Industries
05.2022 - 02.2023
- Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
- Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.
Client Representative
Sitel Group
09.2020 - 03.2021
- Company Overview: Call center
- Call Center
- Remote
- Call center
- Developed strong relationships with clients by establishing trust and understanding their unique requirements.
- Streamlined internal processes for efficient client communication, reducing response time significantly.
Customer service
Sobeys
04.2018 - 07.2020
- Stocked shelves and freezer with food
- Parking lot attendant
- Front end cashier
- Set schedule for tellers and customer service representatives.
- Provided outstanding customer service by addressing visitor needs promptly.
Customer serves
Tim Hortons
07.2017 - 02.2018
- Drive through (Costumer serves)
- Parking lot attendant
- Cleaned work tables, / floor
- Reduced wait times by efficiently prioritizing tasks and managing multiple requests simultaneously.
- Developed strong working relationships with cross-functional teams to better serve the needs of customers.
Education
Ontario Secondary School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON01.2018
Skills
- Enjoy working with people, hard worker and reliable individual who is self-motivated
- Hard working and dependable
- Responsible, Flexible, creative
- Ability to think critically and logically
- Captain to a squad of 22 team members
- Confident in making decisions independently and with others
- Ability to communicate effectively with co-workers, and demonstrated strong interpersonal, organizational and customer service skill
- Multilingual, fluent in English, and Somali
- Excellent communication skills both oral and written
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
- Stock organization
- Heavy lifting
- Package preparation
- Hazardous materials handling
- Multitasking
- Reliability
- Order checking
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Professional Working
Previous Work Experience
- Customer Service, Sobeys, Kitchener, ON, 2018-04-01, 2020-07-31, Stocked shelves and freezer with food, Parking lot attendant, Front end cashier
- Customer Service, Tim Hortons, Kitchener, ON, 2017-07-01, 2018-02-28, Drive through (Customer service), Parking lot attendant, Cleaned work tables and floor
- Client Representative, Sitel Group, True, 2020-09-01, 2022-03-31, Call Center
Timeline
Package Handler
Brimich Logistics
06.2023 - 12.2024
Sortation/Warehouse Shipper
Hauser Industries
05.2022 - 02.2023
Client Representative
Sitel Group
09.2020 - 03.2021
Customer service
Sobeys
04.2018 - 07.2020
Customer serves
Tim Hortons
07.2017 - 02.2018
Ontario Secondary School Diploma -
Forest Heights Collegiate Institute
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