Abdiilah Hassan
Edmonton,Alberta
Summary
A reliable professional with experience in customer service, security, and conflict resolution. Skilled in managing transactions, ensuring safety, and handling high-pressure situations. Proficient in security protocols, with a background in business administration and sales. Committed to delivering exceptional service and contributing to team success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal
Des Moines, Iowa
06.2023 - 08.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistance Store Manager
Ibrahim Grocery
Des moines, Iowa
03.2018 - 12.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed daily store operations, including opening and closing the store.
Correctional Caseworker
Baffin Correctional Centre
Iqaluit, NU
09.2014 - 02.2015
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
Education
High School Diploma -
Sir Wilfred Laurier Secondary School
London, Ontario06.2009
Skills
- Conflict Resolution
- Customer Service
- Security Protocols
- Time Management
- Team Collaboration
- Leadership
- Adaptability
- Communication
- Documentation
References
References are available on request.
Timeline
Security Officer
Allied Universal
06.2023 - 08.2024
Assistance Store Manager
Ibrahim Grocery
03.2018 - 12.2022
Correctional Caseworker
Baffin Correctional Centre
09.2014 - 02.2015
High School Diploma -
Sir Wilfred Laurier Secondary School