Abdiel Zapata
Bakersfield
Summary
I am a bilingual in English and Spanish, with extensive experience in cash handling and customer service skills. My ability to effectively upsell products, combined with strong time management, allows me to enhance customer satisfaction and drive sales success. I thrive in fast-paced environments, consistently delivering results while maintaining positive client relationships.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Food Runner/Server
Olive Garden
Bakersfield
01.2025 - Current
- Delivered food orders promptly to tables, ensuring accurate and timely service.
- Communicated effectively with kitchen staff to ensure order accuracy.
- Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
- Effectively multitasked within fast-paced environment.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Would usually stay in the kitchen window as an Expo and send out food accordingly.
Cashier Assistant
Aguas Frescas - Kern County Fair
Bakersfield
09.2024 - 09.2024
- Served as a cashier, efficiently processing various forms of payments including cash, credit cards, vouchers and automatic debits.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Answered customers' questions concerning location, price and use of merchandise.
- Assisted with customer requests and answered questions to improve satisfaction.
Diesel Mechanic
City Link
Bakersfield
07.2023 - 08.2024
- Performed preventative maintenance on diesel engines and equipment.
- Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
- Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
- Checked all fluid levels regularly; topped off when necessary.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Education
Bachelors in Psychology - Psychology
Bakersfield College
Bakersfield, CA 08.2025 - 02.2026
High School Diploma -
West High School
Bakersfield, CA05.2025
Skills
- Cash Handling
- Customer Service
- Basic Math
- Merchandise Restocking
- Upselling strategies
- Problem-Solving
- Critical Thinking
- Multitasking
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Fluent In Spanish
- Excellent Communication
Affiliations
• I work on cars from time to time
• I make Music occasionally
• I like to go sightseeing
• I make Music occasionally
• I like to go sightseeing
Accomplishments
• I was in my school's We The People team that made it to state.
• Have recieved muliple rewards regarding my fast paced work ethic
• Have recieved muliple rewards regarding my fast paced work ethic
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Bachelors in Psychology - Psychology
Bakersfield College
08.2025 - 02.2026
Food Runner/Server
Olive Garden
01.2025 - Current
Cashier Assistant
Aguas Frescas - Kern County Fair
09.2024 - 09.2024
Diesel Mechanic
City Link
07.2023 - 08.2024
High School Diploma -
West High School