As an experienced IT Generalist and Office Coordinator at Brightside Homes Foundation, I manage IT infrastructure, onboarding/offboarding, asset management, and device administration, including BYOD. I ensure smooth operations by coordinating with vendors, managing office supplies, and supporting staff with IT-related issues. I am also an active contributor to the staff engagement committee, organizing events and fostering a positive work environment. With a strong focus on efficiency, security, and teamwork, I thrive in both IT and office coordination roles.
Overview
6
6
years of professional experience
Work History
IT Generalist & Office Coordinator
Brightside Community Homes Foundation
10.2023 - Current
Oversee the IT department's operations, including onboarding and offboarding processes for staff
Manage asset inventory, ensure proper configuration of all devices, including BYOD, and handle device-related issues
Administer Microsoft 365 and SharePoint for efficient document management, collaboration, and communication
Coordinate vendor relationships and procurement, ensuring timely delivery of supplies and adherence to budget guidelines
Act as a point of contact for staff IT-related questions, offering guidance and troubleshooting support
Contribute to the staff engagement committee by helping organize events, birthday recognitions, and team activities
Develop and implement IT policies, and guidelines, and provide step-by-step guidance for staff to follow IT processes
Maintain clear and comprehensive documentation for IT and office operations to support continuity and knowledge sharing
Security Officer
Paladin Security
09.2019 - Current
Reported and responded to incidents, such as medical emergencies, security breaches, and theft
Conducted regular patrols and monitored security cameras to ensure a safe environment for employees and visitors
Worked closely with law enforcement to investigate and resolve security issues effectively
Education
IT Network Administrator Diploma -
Western Community College
Surrey, BC
03.2025
Skills
IT Department Management
Microsoft & SharePoint Administration
Device & Asset Management
Vendor & Procurement Management
Policy & Procedure Development
Staff Engagement & Event Coordination
Office Coordination & Support
Documentation & Reporting
Hobbies and Interests
I am passionate about technology, and outdoor activities like soccer, swimming, and walking. I enjoy exploring diverse cultures, cuisines, and architecture through travel. These experiences have helped me develop skills in teamwork, time management, and adaptability that apply to my professional growth.
Timeline
IT Generalist & Office Coordinator
Brightside Community Homes Foundation
10.2023 - Current
Security Officer
Paladin Security
09.2019 - Current
IT Network Administrator Diploma -
Western Community College
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