Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abderrahmane Lahlou

Ottawa,ON

Summary

Dedicated Front Office Agent with good experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Le Germain
2024.01 - Current

As a member of the front office team, I am dedicated to providing exceptional service to guests from the moment they arrive. Whether checking them in, handling inquiries, or assisting with any issues they may encounter during their stay, I prioritize efficiency and guest satisfaction. My welcoming demeanor and willingness to assist ensure that guests feel valued and well taken care of throughout their time at the establishment. Additionally, I bring experience with using the new version of Canary, enabling me to efficiently manage reservations and streamline front desk operations.

Valet

Le Germain
2023.09 - 2024.01

As a valet, I excel in providing attentive service to guests, which includes parking cars efficiently and assisting with luggage. Additionally, I am proactive in addressing any inquiries or issues guests may have in their rooms, ensuring their comfort and satisfaction throughout their stay. My dedication to delivering exceptional service contributes to a positive guest experience and reflects well on the establishment

Night Crew Stocker

Loblaws
2023.04 - 2023.07

As a night crew clerk at Loblaws, I learned to handle shelf organization and restocking duties diligently. I ensure shelves are well-stocked and organized throughout the night, contributing to a pleasant shopping experience for customers. My focus on efficiency and attention to detail helps maintain store standards and supports the team in meeting customer demands.

Snow Shoveler

ASJ Landscaping & Snow Removal
2022.11 - 2023.03

Proficient in snow removal operations, I bring expertise in efficiently clearing snow-covered areas while prioritizing safety, thereby ensuring uninterrupted access for clients and communities.

Education

Business Management & Entrepreneurship - Business

Algonquin College
Ottawa, ON
08.2024

High School Diploma -

Etablissement Superieur Lazrek
Fes, Morocco
05.2022

Skills

  • Customer Service Skills

  • Attention to Detail

  • Time Management

  • Adaptability

  • Problem-solving Skills

  • Teamwork and Collaboration

  • Communication Skills

  • Technical Proficiency

Languages

French
Native or Bilingual
Arabic
Native or Bilingual
English
Full Professional
Spanish
Professional Working

Timeline

Front Desk Receptionist

Le Germain
2024.01 - Current

Valet

Le Germain
2023.09 - 2024.01

Night Crew Stocker

Loblaws
2023.04 - 2023.07

Snow Shoveler

ASJ Landscaping & Snow Removal
2022.11 - 2023.03

Business Management & Entrepreneurship - Business

Algonquin College

High School Diploma -

Etablissement Superieur Lazrek
Abderrahmane Lahlou