Abdennour Boumaraf
Montréal,QC
Summary
Aspiring IT Support Technician with a DEP diploma in Computing Support, poised to leverage foundational knowledge and technical aptitude in a dynamic role. A quick learner and proactive problem-solver, committed to delivering exceptional customer support. Eager to apply academic training and enthusiasm for technology to contribute effectively to the success of the team and organization.
Overview
1
1
Certification
Work History
Computer Repair and Technical Services."
CanBec Tech
05.2023 - 06.2023
- Diagnose and resolve common computer problems, such as hardware issues, software errors, and connectivity issues.
- Perform preventive maintenance on computer equipment, including computers, printers, and peripherals.
- Install, configure, and update software and operating systems.
Skills
- Basic knowledge of office automation products and remote control tools
- Acceptable understanding of computer systems, mobile devices, and various tech products
- Capable of diagnosing and efficiently resolving basic technical issues
- Possesses excellent communication skills for effective interaction with team members and clients
- Holds a DEP diploma in Computing Support
- Fluent in English with commendable proficiency, complemented by satisfactory skills in French
Personal Skills
- Clear, effective communicator.
- Quick learner
- Detail-oriented planner.
- Sound decision-maker
- customer support.
Certification
DEP diploma in computing support ESIDEM ( may 2022-June 2023)
Timeline
Computer Repair and Technical Services."
CanBec Tech
05.2023 - 06.2023
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