Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdelsalam Abdelgder

Montreal,QC

Summary

Highly dedicated and versatile service professional with extensive experience in customer-focused roles within the restaurant, fitness, and financial sectors. Proven capability to work efficiently in both independent and team-based environments, demonstrating a strong sense of personal responsibility and the ability to quickly adapt to new situations. Excellent communication skills, facilitating courteous and professional handling of customer inquiries and concerns, even during high-volume periods. Committed to continual learning and improvement, consistently meeting tight deadlines in fast-paced settings. Flexible availability across nights, weekends, and holidays. Known for high energy, professionalism, and a proactive approach towards providing outstanding service.

Overview

2
2
years of professional experience

Work History

Bus Boy

Madison's Downtown Restaurant
10.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend and holiday shifts.

Customer Service Representative

Buzzfit
03.2021 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Costumer Service Work-from-home

Synchrony Financial Canada
05.2022 - 09.2022
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Vanier College
Saint-Laurent, QC
06.2021

Skills

  • Working Quickly
  • Guest Interaction
  • Accurate Cash Handling
  • Managing Multiple Tasks
  • Fluent in English and Arabic
  • Special Requests
  • Patient Callbacks
  • Customer Service and Assistance
  • Hospitality Service Expertise

Timeline

Bus Boy

Madison's Downtown Restaurant
10.2022 - Current

Costumer Service Work-from-home

Synchrony Financial Canada
05.2022 - 09.2022

Customer Service Representative

Buzzfit
03.2021 - 10.2022

High School Diploma -

Vanier College
Abdelsalam Abdelgder