Fahmy
Victoria,BC
Summary
Hardworking Inventory Specialist bringing 5 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Overview
4
4
years of professional experience
Work History
Warehouse Packer
SSENSE
08.2022 - 01.2023
- Packed, weighed and shipped items per customer specifications.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Supervised and trained new staff in performing census.
Customer Service.
Eswipe
02.2022 - 06.2022
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Processed customer service orders promptly to increase customer satisfaction.
- Increased efficiency and team productivity by promoting operational best practices.
Busboy
Beatrice Restaurant
05.2021 - 11.2021
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Engaged in suggestive selling and other sales techniques.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Driver
Uber
Mon, AB
01.2020 - 03.2020
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Store Manager
Prohibition
Los Angeles, California
01.2019 - 11.2019
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
EMAS
Cairo, Egypt06.2016
Skills
- Strong interpersonal and communication skills
- Positive work attitude and self-motivated to work independently and as well as in a team
- Strong work ethics and remarkable customer handling skills
- Punctual, smart worker and a quick learner
Timeline
Warehouse Packer
SSENSE
08.2022 - 01.2023
Customer Service.
Eswipe
02.2022 - 06.2022
Busboy
Beatrice Restaurant
05.2021 - 11.2021
Driver
Uber
01.2020 - 03.2020
Store Manager
Prohibition
01.2019 - 11.2019
High School Diploma -
EMAS