Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Abdelkarim Gasmi

Abdelkarim Gasmi

Food Service Supervisor/Manager
Morden,MB

Summary

Committed and hardworking food service supervisor with seven years of experience directing shifts and providing excellent food service. Well-rounded leader with talent for supervising employees and achieving customer satisfaction. Swift problem solver with quick and effective solutions to wide array of issues.

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, ordering supplies and inventory coordination. Proven history of innovative management and detail-oriented work.

Overview

10
10
years of professional experience
3
3

Certifications

Work History

Food Service Supervisor/Kitchen Operations Manager

Boston Pizza Restaurant, Enright group Canada
Morden, MB
01.2024 - Current
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.

Food Service Supervisor

McDonald's Restaurant Sangha Operating Group Inc
Edmonton , AB
11.2020 - 12.2023

Food Service Supervisor

Reza Food Services Co.LTD
01.2017 - 12.2019

Second Grade Teacher

Ennajah private School.Tunisia
Sbeitla, Kasserine
09.2015 - 07.2016
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Built positive relationships with parents to involve families in educational process.
  • Integrated technology and multimedia tools into lessons to enhance student learning.
  • Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.
  • Provided regular feedback to students on progress and assigned grades based on performance.
  • Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.

Education

Bachelor Letter - Diploma in Business English, Three Years

Higher Institute of Applied Studies in Humanities, Sbeitla, Tunisia
06.2011

Skills

  • Kitchen staff coordination
  • Staff Supervision
  • Safety and Quality assurance understanding
  • Monitoring waste and improving food cost accordingly to the restaurant target
  • Schedule Coordination
  • Training new hire and working on Employee Development
  • Coaching and Monitoring to follow the right procedures
  • Food Storage
  • Hygiene practices
  • Food Portioning , Packaging and presentation
  • Cooking techniques
  • Food Safety Compliance
  • Safety and Cleanliness Standards, Maintaining safe workplace
  • Inventory Management and ordering food supplies
  • Learning Management Systems
  • Effective Communication with the teammates regarding targets and expectations
  • Ensuring Food Safety Standards and procedures
  • Cleaning, sanitizing tools and equipments, organizing kitchen

Languages

English
Full Professional
French
Intermediate (B1)
Arabic
Advanced (C1)

Certification

Canadian First aid certification 2023

Canadian Food Safety Certification 2020

Timeline

Food Service Supervisor/Kitchen Operations Manager - Boston Pizza Restaurant, Enright group Canada
01.2024 - Current
Food Service Supervisor - McDonald's Restaurant Sangha Operating Group Inc
11.2020 - 12.2023
Food Service Supervisor - Reza Food Services Co.LTD
01.2017 - 12.2019
Second Grade Teacher - Ennajah private School.Tunisia
09.2015 - 07.2016
Higher Institute of Applied Studies in Humanities - Bachelor Letter, Diploma in Business English, Three Years

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Abdelkarim GasmiFood Service Supervisor/Manager