abdelhamid djerfaf
LONGUEUIL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
41
41
years of professional experience
Work History
Chief Analyst in Software Quality Assurance
National Bank of Canada
Montreal, QC
04.2010 - 04.2025
- Reviewed existing QA automation frameworks and testing practices, identifying opportunities for improvement and optimization
- Organized, planned and Reviewed specifications with architects, business analysts and designers
- Collaborated with technical teams to evaluate and implement new testing tools, technologies, and automation strategies
- Developed, maintained, and executed automated test scripts for web applications, third-party applications, and system integrations
- Supported regression testing, functional testing, performance testing, security testing, cloud deployment and integration testing initiatives
- Participated in manual testing activities when required
- Improved overall test coverage and reliability by expanding automation capabilities
- Integrated automated testing into CI/CD pipelines and DevOps workflows
- Analyzed test results, identified root causes of failures, and implemented and supported continuous quality improvement efforts
- Collaborated closely with developers, business analysts, architects and application support teams throughout the software development lifecycle
- Contributed to operational excellence by improving testing processes and procedures
- Supported additional quality assurance initiatives and project deliverables as required
Software Certification Analyst
National Bank of Canada
Montreal, QC
10.2009 - 04.2010
- Participated to a new test process elaboration
- Developed test strategy for new technologies
- Ensured product quality throughout the development process via test design, execution and defect management;
- Kept test strategy up to date with industry standards and product evolution;
- Conducted regression testing, security testing, performance & capacity testing and release verification;
- Participated in the agile SDLC, provided support for issues investigation and product improvements, increased test coverage and percentage of test automation;
- Mentored junior QA in test planning.
Quality Assurance Specialist
Forensic Technology
Montreal, QC
10.2008 - 10.2009
- Developed and executed comprehensive test plans to ensure product quality and compliance with standards.
- Analyzed defects and collaborated with cross-functional teams to implement effective solutions.
- Conducted system testing, regression testing, and user acceptance testing for new software releases.
Quality Assurance Specialist
Bell Mobility Canada
Montreal, QC
02.2008 - 10.2008
- Elaborated a test process with the management staff and senior analysts;
- Integrated a test process in the development process
- Keep test strategy up to date with industry standards and product evolution;
- Conducted regression testing and release verification;
- Participated in the agile SDLC, provided support for issues investigation and product improvements; increased test coverage.
Quality Assurance Analyst
Bell Web Solutions
Montreal, QC
02.2006 - 02.2008
- Ensured Web applications quality throughout the development process via test design, execution and defect management;
- Kept test strategy up to date with industry standards and product evolution;
- Conducted regression, functional, security, performance testing and release verification;
- Participated in the agile SDLC, provided support for issues investigation and product improvements, increased test coverage.
Quality Assurance Specialist
TD Assurance
Montreal, QC
02.2004 - 02.2006
- Ensured product quality throughout the development process via test design, execution and defect management for insurance applications;
- Conducted regression testing, functional testing, system testing and release verification;
- Participated in the agile SDLC, provided support for issues investigation and product improvements.
Lecturer, Computer Science
École De Tecnologie Supérieure
Montreal, QC
09.2003 - 02.2004
- Designed and delivered comprehensive computer system security curriculum aligning with industry standards.
- Mentored students through individual projects; fostering critical thinking and problem-solving skills;
- Developed innovative instructional materials utilizing emerging technologies to enhance learning experiences;
- Collaborated with faculty on research initiatives, contributing to academic publications and conference presentations.
Lecturer, Data Structures & Algorithms
École De Technologie Supérieure
Montreal, QC
09.2003 - 01.2004
- Designed and delivered comprehensive data structures & algorithms curriculum aligning with industry standards.
- Mentored students through individual projects; fostering critical thinking and problem-solving skills;
- Developed innovative instructional materials utilizing emerging technologies to enhance learning experiences;
- Collaborated with faculty on research initiatives, contributing to academic publications and conference presentations.
Lecturer, Software Studies & Programation
Blida University, Economy Institute
Blida, Algeria
04.1994 - 03.1999
- Designed and delivered comprehensive software studies curriculum aligning with industry standards.
- Mentored students through individual projects; fostering critical thinking and problem-solving skills;
- Developed innovative instructional materials utilizing emerging technologies to enhance learning experiences;
- Collaborated with faculty on research initiatives, contributing to academic publications and conference presentations.
Director of the University Data Center
Blida University
Blida, Algeria
09.1987 - 04.1994
- Designed the data center structure;
- Worked out the human resources needs and recruitment;
- Selected the IT infrastructure and set it up;
- Organized and planned educational activities;
- Organized and planned research activities;
- Maintenance and development of the infrastructure
Computer System Engineer
National Enterprise of Geophysic (ENAGEO)
Algiers, Algeria
03.1984 - 08.1987
- Led design and implementation of complex geophysical systems calculations to enhance data acquisition capabilities.
- Managed integration of advanced software tools for real-time data analysis and visualization.
- Developed technical specifications and documentation for system upgrades and maintenance protocols.
- Collaborated with cross-functional teams to troubleshoot system issues and optimize performance.
Education
Safe Agile - Certified Safe Agile Methodology
Saint-Hyacynthe High School
Montreal, QC01-2018
Master of Science - Software Engineering
École De Technologie Supérieure
Montreal, QC03-2003
Bachelor of Science - Computer Engineering
University Houari Boumediene (USTHB)
Algiers, Algeria03-1984
CyberArk Certification - Certified CyberArk Introduction To Identity Securi
CyberArk (Identity Security)
Online CyberArk Website03-2022
ITIL V3 Certificate - Certified ITIL V3
National Bank of Canada
Montreal, QC04-2008
Skills
- Minimum 15 years of experience testing:
- Web applications
- Third-party applications
- System integrations
- Minimum 5 years of experience developing, deploying, maintaining, and executing automated test scripts
- Hands-on experience with test automation frameworks such as Selenium/Java
- Experience working with DevOps and Continuous Integration tools, including Jenkins
- Strong experience troubleshooting automation failures and improving test stability
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaboratively within Agile and DevOps environments
- Experience with test management and reporting tools such as HP ALM/Jira
- Knowledge of integration and API testing tools such as Postman
- Experience working in:
- Financial Services
- Telecommunication Industries
- Large systems
- Passion for process improvement and quality excellence
- Ability to adapt to emerging technologies, including AI-assisted testing tools
- Detail-oriented professional committed to delivering high-quality solutions
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Timeline
Chief Analyst in Software Quality Assurance
National Bank of Canada
04.2010 - 04.2025
Software Certification Analyst
National Bank of Canada
10.2009 - 04.2010
Quality Assurance Specialist
Forensic Technology
10.2008 - 10.2009
Quality Assurance Specialist
Bell Mobility Canada
02.2008 - 10.2008
Quality Assurance Analyst
Bell Web Solutions
02.2006 - 02.2008
Quality Assurance Specialist
TD Assurance
02.2004 - 02.2006
Lecturer, Computer Science
École De Tecnologie Supérieure
09.2003 - 02.2004
Lecturer, Data Structures & Algorithms
École De Technologie Supérieure
09.2003 - 01.2004
Lecturer, Software Studies & Programation
Blida University, Economy Institute
04.1994 - 03.1999
Director of the University Data Center
Blida University
09.1987 - 04.1994
Computer System Engineer
National Enterprise of Geophysic (ENAGEO)
03.1984 - 08.1987
Safe Agile - Certified Safe Agile Methodology
Saint-Hyacynthe High School
Master of Science - Software Engineering
École De Technologie Supérieure
Bachelor of Science - Computer Engineering
University Houari Boumediene (USTHB)
CyberArk Certification - Certified CyberArk Introduction To Identity Securi
CyberArk (Identity Security)
ITIL V3 Certificate - Certified ITIL V3
National Bank of Canada