Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Certification
Availability
Timeline
Generic

ABDELHAMEED SADOON

St. John's,NL

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Puma
Khartoum, Sudan
11.2021 - 12.2023
  • Join a dynamic team where your efforts are valued and acknowledged
  • Utilize cutting-edge technology to enhance the lives of our customers by crafting innovative solutions tailored to their needs
  • Thrive in a dynamic atmosphere
  • Interact with potential and existing customers both in-store and through various communication channels, including phone and messaging.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.

Customer Service Representative

Alwaha Mall
Khartoum, Sudan
08.2019 - 10.2021
  • Greet customers in a friendly and professional manner
  • Find items for customers
  • Provide information about products or current specials
  • Elevate complaints to management
  • Ensure that items are priced and labelled correctly.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Sales Representative

Addias
Khartoum, Sudan
06.2017 - 07.2019
  • Join a dynamic team where your efforts are valued and acknowledged
  • Utilize cutting-edge technology to enhance the lives of our customers by crafting innovative solutions tailored to their needs
  • Thrive in a dynamic atmosphere
  • Interact with potential and existing customers both in-store and through various communication channels, including phone and messaging.
  • Adhered to established policies and procedures when handling customer accounts.
  • Reviewed monthly performance against targets set by management team.

Education

Master of Science - Environmental Systems Engineering And Management

Memorial University of Newfoundland
St John’s, NL

Skills

  • Quick Learner
  • Team Player
  • Effective verbal Communicator
  • Punctual
  • Confident
  • Ability to lift up to 50 pounds
  • Flexible
  • Proposal Development
  • Client Service
  • Account Management
  • Sales Forecasting
  • Network development
  • Business Development

Languages

  • English
  • Arabic

Awards

Employee of the month

References

References Available Upon Request

Certification

  • WHIMS Certificate
  • Standard First Aid and CPR
  • Google Data Analytics Professional Certificate

Availability

Monday and Wednesday: 1 pm to 10 pm

Tuesday and Thursday: 8 am to 4 pm

Friday, Saturday and Sunday: 8 am to 10 pm

Timeline

Sales Representative

Puma
11.2021 - 12.2023

Customer Service Representative

Alwaha Mall
08.2019 - 10.2021

Sales Representative

Addias
06.2017 - 07.2019

Master of Science - Environmental Systems Engineering And Management

Memorial University of Newfoundland

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ABDELHAMEED SADOON