Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Abdelfatah Mhaouch

Ottawa,ON

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Overview

17
17
years of professional experience

Work History

Para Transpo Driver

Capital Taxi
Ottawa, Ontario
01.2021 - Current
  • Managed time efficiently when making multiple stops along designated routes.
  • Adhered to company policies and procedures related to safety and security standards.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Assisted disabled passengers entering or exiting vehicles as necessary.

Taxi Driver

Self-Employed
Ottawa, Ontario
01.2017 - 06.2020
  • Provided door-to-door service for passengers in a safe and courteous manner.
  • Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
  • Participated in safety training sessions to stay updated on best practices.
  • Communicated effectively with dispatchers via two-way radio system throughout shift.
  • Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
  • Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
  • Followed company policies and procedures at all times while on the job.

Technician

Weed-Man
Edmonton, Alberta
01.2015 - 12.2015
  • Operated trailers and machinery safely.
  • Completed outdoor maintenance and clean-up tasks efficiently.
  • Managed quality control and maintained high level of customer satisfaction.
  • Replaced defective components or parts as needed.

Technician

Rogers
Montreal, Quebec
12.2012 - 12.2014
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Technician

Bell Canada
Montreal, Quebec
12.2011 - 12.2012
  • Managed quality control and maintained high level of customer satisfaction.
  • Utilized hand tools to properly splice cables.
  • Completed scheduled appointments on time to drive quality service.

Technician

Videotron
Montreal, Quebec
01.2008 - 01.2011
  • Installed telecom services: TV, internet, phone, alarms, and home PVR systems.
  • Worked independently in customer homes; drilled, climbed ladders, and ran cables.
  • Delivered strong technical service with attention to safety and customer satisfaction.
  • Replaced defective components or parts as needed.

Education

Diploma - Auto Mechanics

EMEMM
Montreal, QC

Skills

  • Safety compliance
  • Time management
  • Customer service
  • Emergency response
  • Communication skills
  • Problem solving
  • Conflict resolution
  • Attention to detail
  • Safe driving techniques
  • Punctual and reliable

Languages

English
Full Professional
French
Full Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Para Transpo Driver

Capital Taxi
01.2021 - Current

Taxi Driver

Self-Employed
01.2017 - 06.2020

Technician

Weed-Man
01.2015 - 12.2015

Technician

Rogers
12.2012 - 12.2014

Technician

Bell Canada
12.2011 - 12.2012

Technician

Videotron
01.2008 - 01.2011

Diploma - Auto Mechanics

EMEMM

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Abdelfatah Mhaouch