Abdelali Yahiaoui

• Installation and configuration of telecom equipment (modems, routers, switches, Wi-Fi access points).

• Provisioning Internet connections (fiber optics, DSL, coaxial cable) for residential and commercial clients.

• Diagnosis and troubleshooting of networks (Wi-Fi, IP, coaxial, fiber) using advanced tools (Fluke Networks, EXFO, Viavi, Wireshark).

• Inspection and repair of infrastructures (RJ45 cables, coaxial, fiber optics, distribution panels).

• Technical support and client training to improve user experience and optimize connectivity.

• Strict adherence to standards and procedures (CRTC, CSA, IEEE 802.11, ANSI/TIA) to ensure secure and compliant installations.

• Documentation of interventions in management tools (ServiceNow, Remedy).

• Troubleshooting and repairing IT equipment (PCs, laptops, servers, peripherals) .

• Installation and configuration of systems and software (Windows, Linux, antivirus, VPN) .

• Optimization and securing local networks (LAN, WLAN) by configuring networking equipment.

• Implementation of backup and cybersecurity solutions (cloud, NAS, two-factor authentication) .

• User support and training to enhance productivity and security.

• Installation of security cameras (residential and commercial), configuring video surveillance systems (CCTV, IP cameras), to ensure building security.

• Configuration of access control systems (card readers, biometrics, intercoms) for commercial and residential sites.

• Maintenance and troubleshooting of security systems for optimal operation.

• Technical consulting and tailored solutions for clients to choose the best security solutions.