Abdallah Teguil
Montreal,QC
Summary
Good communication skills required including professional manner in dealing with customers Proven ability to multitask and stay organized Proficiency with computers and Microsoft Office programs Flexibility to work all shifts as required, including evenings and weekends Motivated, hardworking, dynamic, enthusiastic, energetic Committed, creative, confident, direct, cooperative, expressive
Overview
9
9
years of professional experience
Work History
Security Officer
GardaWorld Security
03.2022 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Production Worker
PCL & KRAFT
02.2018 - 01.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assembled and tested various products to meet production requirements and quality control standards.
Customer Service
Virgin Mobile
01.2016 - 01.2018
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Met customer service objectives by providing superior customer service
- Utilized customer feedback to improve customer service.
- Displayed exceptional customer service and communication skills.
- Received calls and meet customer needs • Contacted customers and promoted products • Explained the profile and mission of the company to customer • Referred clients to different services • Ensured compliance with the law and public order • Answered questions about products and service
Sales Agent
BELL
01.2015 - 01.2016
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Achieved top performer status within the company due to consistent high sales numbers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
College Boreal
Hamilton, ON06.2016
Professional Degree in Public Finance - Acounting
Superior School of Executives And Technician (SSET)
Benin09.2014
High school diploma -
Institute Superieur De Commerce (ISC)
CHAD09.2008
Skills
- Full class 5 driver license with clean abstract
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Access Control
- Security Screenings
- First aid secourism
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
Security Officer
GardaWorld Security
03.2022 - Current
Production Worker
PCL & KRAFT
02.2018 - 01.2022
Customer Service
Virgin Mobile
01.2016 - 01.2018
Sales Agent
BELL
01.2015 - 01.2016
High School Diploma -
College Boreal
Professional Degree in Public Finance - Acounting
Superior School of Executives And Technician (SSET)
High school diploma -
Institute Superieur De Commerce (ISC)
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