Marah Barakat
St Catharines,Canada
Summary
Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Guardian Niagara Falls Pharmacy
Niagara Falls, Ontario
01.2025 - Current
- Assisted pharmacists with medication preparation and labeling tasks.
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Supported customer service by answering inquiries about medications and services.
- Processed prescription orders using pharmacy management software efficiently.
- Maintained cleanliness and organization of work areas in the pharmacy environment.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Handled cash register operations for payment processing and transactions.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Helped pharmacy staff prepare medications and fill orders.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Answered customer questions about prescribed and OTC medications.
Administrative Medical Assistant
Niagara Falls Medical Clinic
Niagara Falls, Ontario
02.2025 - 07.2025
- Assisted patients with scheduling appointments and managing medical records.
- Maintained cleanliness and organization of examination rooms and waiting areas.
- Managed patient intake processes, including collecting insurance information and medical history.
- Coordinated communication between patients and healthcare providers for follow-up care.
- Implemented electronic health record updates to ensure accurate patient information management.
- Answered telephones, directed calls, and took messages.
- Created new patient charts in accordance with office protocol.
CUSTOMER SERVICE AND SALES REPRESENTATIVE
Moderne Maison furniture & mattress
St Catharines, Canada
07.2024 - 10.2024
- Create and maintain competitive quotations for customers in the showroom and through phone inquiries.
- Actively listen to and engage with customers using selling skills to match their needs, fostering long-term relationships.
- Conduct follow-up calls post-shipment to ensure customer satisfaction with both products and services.
- Maintain comprehensive and updated customer information, including contact details, and special interests.
- Stay informed about all vendor products, pricing, and local competition.
- Assisted customers with product selection and provided personalized recommendations.
- Handled customer inquiries with professionalism and empathy.
Education
Bachelor of Arts - Bachelor of Arts and Desing, Department of Music
The University of Jordan
Jordan01.2023
Online Course - Administrative Assistant Fundamentals
Brampton Library
03-2025
Higher National Certificate - Grade 5 Music Theory
The Associated Board of the Royal School of Music
Jordan01.2020
Skills
- Communication skills
- Attention to detail
- Time management
- Problem solving
- Above-average computer skills
- Customer service
- Cash handling
- Music literacy
Timeline
Administrative Medical Assistant
Niagara Falls Medical Clinic
02.2025 - 07.2025
Pharmacy Assistant
Guardian Niagara Falls Pharmacy
01.2025 - Current
CUSTOMER SERVICE AND SALES REPRESENTATIVE
Moderne Maison furniture & mattress
07.2024 - 10.2024
Bachelor of Arts - Bachelor of Arts and Desing, Department of Music
The University of Jordan
Online Course - Administrative Assistant Fundamentals
Brampton Library
Higher National Certificate - Grade 5 Music Theory
The Associated Board of the Royal School of Music
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