Abdalla Yousif
London,ON
Summary
Customer-focused professional with exceptional communication and negotiation skills, seeking to leverage expertise in automotive sales and customer service as a Product Advisor. Eager to contribute to the dealership's success through delivering outstanding service and exceeding sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Sales Representative
A&R's Auto Sales
02.2024 - Current
- Underwent comprehensive training in automotive sales techniques, product knowledge, and customer service strategies
- Developed proficiency in assisting customers with vehicle selection, conducting test drives, and facilitating sales transactions
- Acquired hands-on experience in building rapport with customers and addressing their needs to ensure satisfaction throughout the purchasing process
- Collaborated with experienced sales professionals to learn best practices in meeting sales targets and exceeding customer expectations.
Dispatch Supervisor
Parso Express
04.2021 - 08.2022
- Scheduled, assigned, and monitored driver activities, demonstrating strong organizational skills
- Provided mentorship and training to a team of drivers, fostering a positive team environment
- Collaborated with management to optimize staffing levels and ensure efficient operations.
Branch Financial Sales Consultant
Alostura Travel Agency
Khartoum, Khartoum, Sudan
01.2018 - 02.2019
- Acted as a liaison between customers and the agency, addressing inquiries and concerns with professionalism and ensuring utmost satisfaction.
- Utilized strong communication skills to effectively resolve customer complaints, resulting in a high rate of positive feedback and repeat business.
- Coordinated office activities and communications to optimize efficiency, ensuring seamless operations and enhancing the overall customer experience.
- Conducted sales meetings with customers to identify their needs and recommend suitable products.
Education
General Arts & science -
Fanshawe College
04.2023
Diploma - Marketing
Mashreq University
04-2017
Diploma - Business
Fanshawe College
Skills
- Exceptional communication and interpersonal skills, honed through diverse customer-facing roles
- Analytical problem-solving skills and strategic decision making
- Collaborative team player
- Strong negotiation abilities with a focus on customer satisfaction and sales excellence
- Effective time management and task prioritization
- Detail-oriented with a commitment to accuracy in paperwork and customer database management
- Quick learner and adaptable, adept at mastering new procedures and product knowledge
- OMVIC Certification
Certification
- OMVIC Certificate.
Languages
English
Professional
Arabic
Native/ Bilingual
Timeline
Automotive Sales Representative
A&R's Auto Sales
02.2024 - Current
Dispatch Supervisor
Parso Express
04.2021 - 08.2022
Branch Financial Sales Consultant
Alostura Travel Agency
01.2018 - 02.2019
General Arts & science -
Fanshawe College
Diploma - Marketing
Mashreq University
Diploma - Business
Fanshawe College
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