Abdalla Gamada Utale
Edmonton,AB
Summary
Driven professional with a track record of enhancing customer experience and streamlining operations. At Durability Windows and Doors Edmonton Ab, mastered machine operation, elevating product quality by adhering to safety standards. Excelled in customer service and schedule management, demonstrating patience and understanding across roles. Skilled in navigation, ensuring timely and efficient delivery services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber Ride
01.2024 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Machine Operator
Durability Windows and Doors Edmonton Ab
09.2020 - 10.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Delivery Courier
Telus's, Under Amazon
01.2019 - 10.2021
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Machine Operator
Concordia Plastics.co
06.2013 - 09.2015
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
Education
No Degree - ESL Upgrade
NorQuest College
Edmonton, AB09.2019
Skills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
Languages
English
Full Professional
Certification
- Certified:- First Aid,
- CPR,Whmis,csts,
- Forklift
- Alberta Security license :-09/032024
Timeline
Uber Driver
Uber Ride
01.2024 - Current
Machine Operator
Durability Windows and Doors Edmonton Ab
09.2020 - 10.2023
Delivery Courier
Telus's, Under Amazon
01.2019 - 10.2021
Machine Operator
Concordia Plastics.co
06.2013 - 09.2015
No Degree - ESL Upgrade
NorQuest College
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