Overview
Work History
Education
Skills
Founder & Social Media Strategist - Honey Current Media
Timeline
Generic

ABBYGAIL MACDONALD

Halifax,NS

Overview

7
7
years of professional experience

Work History

Medical Office Receptionist

Foundations Chiropractic & Integrated Health
Ottawa, Ontario
05.2025 - 07.2025
  • Greeted patients and visitors warmly to create a welcoming environment.
  • Answered phone calls and addressed inquiries regarding services and procedures.
  • Coordinated patient check-in and check-out processes for smooth operations.
  • Maintained organized patient records and ensured confidentiality at all times.

Receptionist

Andaz Ottawa
Ottawa, Canada
03.2022 - 05.2024
  • Addressed and resolved guest concerns swiftly, ensuring customer satisfaction.
  • Kept the reception area immaculate and organized, enhancing the company image.
  • Trained new staff to uphold service standards and efficiency.
  • Top performer for the guest loyalty program, as well as in commissionable sales.

Receptionist

Lord Elgin Hotel
Ottawa, Canada
06.2022 - 03.2023
  • Utilized interpersonal skills to improve the guest experience.
  • Contributed to hotel profitability through strategic upselling.
  • Promptly and effectively resolved guest issues, demonstrating problem-solving skills.
  • Enriched guest stays, with custom local area insights.

Barista

Starbucks
Ottawa, Canada
02.2022 - 06.2022
  • Mastered precision in beverage crafting in a timely order.
  • Established a welcoming atmosphere for enhanced customer satisfaction.
  • Efficiently collaborated in a fast-paced environment.
  • Provided exceptional customer service by engaging with customers and addressing inquiries.

Sales Associate

HomeSense
Halifax, Canada
07.2021 - 01.2022
  • Boosted client satisfaction with exceptional customer service.
  • Strategically staged store to enhance customer appeal.
  • Implemented innovative sales strategies to drive revenue growth.
  • Promptly addressed customer concerns, securing repeat business.

Barista

Starbucks
Halifax, Canada
01.2019 - 01.2022
  • Mastered advanced brewing techniques at Starbucks.
  • Maintained a pristine and efficient workspace.
  • Delivered top-tier customer service.
  • Quickly resolved customer complaints, ensuring their satisfaction.

Education

High School Graduate -

Halifax, NS
01.2019

Skills

  • Upselling techniques
  • Effective communication
  • Customer service excellence
  • Time management
  • Training and development
  • Multitasking and prioritization

Founder & Social Media Strategist - Honey Current Media

  • Launched and operated a boutique digital media agency, enhancing local business visibility through strategic social media solutions.
  • Created engaging content, crafted compelling captions, and managed social media calendars.

Timeline

Medical Office Receptionist

Foundations Chiropractic & Integrated Health
05.2025 - 07.2025

Receptionist

Lord Elgin Hotel
06.2022 - 03.2023

Receptionist

Andaz Ottawa
03.2022 - 05.2024

Barista

Starbucks
02.2022 - 06.2022

Sales Associate

HomeSense
07.2021 - 01.2022

Barista

Starbucks
01.2019 - 01.2022

High School Graduate -

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ABBYGAIL MACDONALD