Abigail Sauvalle Benitez
Fullerton
Summary
Hospitality and customer service professional with 11 years of experience in high-volume restaurant and guest-facing environments. Experienced in upscale dining, serving, guest relations, front desk support, and multitasking in fast-paced settings. Known for reliability, teamwork, professionalism, and creating positive guest experiences. Currently seeking a flexible part-time opportunity.
Overview
13
13
years of professional experience
Work History
Busser / Expo
Goofy's Kitchen
01.2021 - Current
- Support high-volume restaurant operations through expo, bussing, and guest service support
- Assist servers and coordinate dining room flow to maintain efficient service and guest satisfaction
- Maintain urgency, teamwork, and organization in a fast-paced dining environment
- Adapt to operational changes while supporting positive guest experiences
Server
Disneyland Resort
Anaheim, CA
01.2015 - Current
- (Temporarily laid off during the COVID-19 pandemic; returned upon reopening)
Server
Seasons 52
Costa Mesa, CA
01.2020 - 01.2021
- Provided attentive dining service in an upscale restaurant environment
- Assisted guests with wine menu selections and ensured positive dining experiences
- Managed multiple tables while maintaining professionalism, speed, and accuracy
Receptionist
Spring Animal Hospital
Lakewood, CA
01.2020 - 01.2021
- Answered phones, greeted clients, and scheduled appointments in a busy office setting
- Assisted with front desk operations and customer communication
- Updated clients on pet medications, appointment requirements, and veterinarian recommendations while providing clear and compassionate customer communication
- Assisted veterinary technicians with pet handling and preparation while maintaining clean, organized, and welcoming waiting areas
Breakfast / Afternoon Tea / Lounge Server
Steakhouse 55
Anaheim, CA
09.2015 - 03.2019
- Assisted in creating memorable guest experiences in a fast-paced, upscale dining environment
- Delivered exceptional breakfast service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to synchronize food service and optimize meal delivery times.
- Helped create a memorable Afternoon Tea experience through tea knowledge, attentive service, and presentation of specialty sandwiches and desserts
Host / To-Go Specialist
Tangerine Grill at The Anabella Hotel
Anaheim, CA
01.2013 - 01.2017
- (Worked concurrently with Disneyland Resort beginning in 2015)
- Greeted and seated guests while maintaining a welcoming dining experience
- Managed to-go orders and ensured order accuracy and customer satisfaction
- Assisted front-of-house operations in a fast-paced hospitality environment
Education
Fullerton College
Fullerton, CASkills
- Guest Service
- Hospitality
- Fine Dining
- Serving
- Front Desk Support
- Restaurant Operations
- Communication
- Teamwork
- Time Management
- Safety awareness
Languages
Spanish
Full Professional
Timeline
Busser / Expo
Goofy's Kitchen
01.2021 - Current
Server
Seasons 52
01.2020 - 01.2021
Receptionist
Spring Animal Hospital
01.2020 - 01.2021
Breakfast / Afternoon Tea / Lounge Server
Steakhouse 55
09.2015 - 03.2019
Server
Disneyland Resort
01.2015 - Current
Host / To-Go Specialist
Tangerine Grill at The Anabella Hotel
01.2013 - 01.2017
Fullerton College