Abby Szorady
Brampton,ON
Summary
Detailed House Cleaner with 2+ years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.
Overview
7
7
years of professional experience
Work History
House Cleaner
Platinum Kleen
09.2021 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
Supervisor
Harveys/Swiss Chalet
09.2016 - Current
- Monitored workflow to improve employee time management and increase productivity.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
Administrative Assistant
Service Master Contract Services
11.2020 - 12.2021
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Conducted and initialized background checks for potential employees, using Sterling.
- Managed building access by supplying key cards to employees and visitors.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
Supervisor
Service Master Contract Services
10.2020 - 11.2020
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Provided ongoing training to address staff needs.
Ambassador
Amazon
10.2019 - 10.2020
- Guided new associates through signup and registration processes to deliver smooth onboarding.
- Reduced process gaps by effectively training new hires on best practices and protocols.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Proactively identified and solved complex problems related to employee training, management and business direction.
- Documented participant attendance, engagement and progress.
Education
College Diploma - Faculty Health Sci & Wellness
Humber College
Toronto, ON07.2024
Skills
- Hiring and Training
- Administrative Duties
- Background Checks
- Daily Cash Management
- Calm and Professional Under Pressure
- Problem-Solving Ability
Timeline
House Cleaner
Platinum Kleen
09.2021 - Current
Administrative Assistant
Service Master Contract Services
11.2020 - 12.2021
Supervisor
Service Master Contract Services
10.2020 - 11.2020
Ambassador
Amazon
10.2019 - 10.2020
Supervisor
Harveys/Swiss Chalet
09.2016 - Current
College Diploma - Faculty Health Sci & Wellness
Humber College
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