Abigail Starks
Twentynine Palms
Summary
Motivated and reliable operations manager with hands on experience in scheduling, training employees, customer service, and day-to-day field operations. Skilled at staying organized, communicating clearly, and keeping jobs running smoothly from start to finish. Known for being dependable, fast-learning, and great with customers. Looking to bring strong teamwork and service skills to a new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
KT Pressure Washing
Frederick
09.2020 - 08.2025
- Helped run the day-to-day operations and made sure jobs were scheduled and completed on time.
- Trained new employees, showed them how to use the equipment, and helped supervise the crew out in the field.
- Helped with sales by talking to customers, giving estimates, and booking jobs.
- Drove the company van and made sure the team had everything they needed for each job.
- Handled the billing side by creating invoices, sending them out, and keeping track of payments.
- Talked with customers before and after jobs to make sure they were happy and answered any questions they had.
- Helped manage employees, assign tasks, and keep everyone on the same page.
- Kept track of supplies, equipment, and made sure everything was clean and working properly
- Created and organized the monthly work schedule to keep jobs and employees on track
Security Guard
Deanovich and Associates
Frederick
09.2024 - 09.2024
- Monitored assigned gate areas to ensure a safe and controlled entry for guests.
- Assisted visitors by answering questions, giving directions, and helping resolve minor issues.
- Worked closely with other guards and staff to respond quickly to any incidents or problems.
- Provided assistance to families, guests, and vendors to keep the fair running smoothly.
Deli Clerk
Wei’s Markets
Frederick
02.2023 - 07.2023
- Assisted customers with product selection, providing personalized recommendations based on preferences.
- Maintained accurate inventory records, ensuring timely restocking of deli products.
- Collaborated with team members to enhance merchandising displays, improving product visibility.
- Greeted customers, answered questions, and helped them find exactly what they needed
- Provided friendly fast, and accurate service during busy hours
Child Care Helper
Kiddie Academy
Frederick
10.2022 - 01.2023
- Assisted children with daily activities, ensuring a supportive and engaging environment.
- Implemented educational play activities that encouraged creativity and social interaction.
- Monitored children's behavior and provided guidance to promote positive interactions.
Education
Some College (No Degree) - Business Management
Frederick Community College
Frederick, MDOakdale High School
Ijamsville, MDSkills
- Customer Service & Communication
- Organization & Time Management
- Teamwork & Reliability
- Problem-Solving Under Pressure
Certification
- Security Guard Certification
References
References available upon request.
Timeline
Security Guard
Deanovich and Associates
09.2024 - 09.2024
Deli Clerk
Wei’s Markets
02.2023 - 07.2023
Child Care Helper
Kiddie Academy
10.2022 - 01.2023
Operations Manager
KT Pressure Washing
09.2020 - 08.2025
Some College (No Degree) - Business Management
Frederick Community College
Oakdale High School