Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Abby Proteau

Canada

Summary

Dynamic Program Manager with a proven track record at Novo Nordisk, excelling in marketing strategy and cross-functional collaboration. Spearheaded initiatives that enhanced patient engagement, resulting in significant program visibility. Adept at tool development and effective communication, I leverage data-driven insights to drive impactful outcomes in diverse environments.

Overview

9
9
years of professional experience

Work History

Program Manager Patient Support-Marketing

Novo Nordisk
Mississauga, Canada
09.2024 - Current
  • Led the marketing tactics of the Novo Nordisk Care Patient Support Program, enhancing patient engagement and support through comprehensive promotional efforts.
  • Developed a brand playbook and identity for Novo Nordisk Care, increasing program visibility and ensuring alignment with corporate branding standards.
  • Successfully collaborated with internal stakeholders to launch the Novo Nordisk Care Savings Program, resulting in increased patient access to essential medications and resources.
  • Created effective representative tools and resources to empower sales teams, driving awareness and adoption of the patient support program across various markets.
  • Established a 'Fan Club' initiative to collect valuable field insights from healthcare professionals and patients, fostering a direct channel of communication between the field and sales teams for improved program alignment.
  • Executed both internal and external promotional strategies that effectively communicated program benefits to stakeholders, enhancing outreach and participation.
  • Monitored program performance metrics and provided regular updates to leadership, utilizing data insights to refine strategies and improve program outcomes.
  • Developed training materials and conducted workshops for internal teams, ensuring a thorough understanding of program objectives and offerings.
  • Worked collaboratively with marketing, sales, and regulatory teams to align promotional efforts with compliance and overall business strategy.

E-Representative

Novo Nordisk
Mississauga, Canada
09.2021 - 09.2024
  • Proactively engaged with remote healthcare professionals (HCPs) to promote all products effectively.
  • Managed the eRep mailbox and deployed engagement campaigns with marketing support to enhance outreach and visibility.
  • Developed and maintained an eRep onboarding and resource guide to streamline new representative integration.
  • Implemented and distributed an internal eRep survey, identifying gaps in knowledge and measuring expectations, resulting in strategies to close the identified gaps.
  • Identified an underserved area in the obesity market, organizing clinic lunch-and-learn sessions and an MSL talk, which connected virtually with clinics while engaging in-person.
  • Achieved growth in Red Lake +735.90%, Kenora +27.02%, Dryden +26.77%.
  • Achieved Saxenda Market Share: Red Lake +51.98%, Kenora +84.21%, Dryden +77.60%.
  • Hosted a lunch series in the Northwest Territories and collaborated with Product Supply to address logistical challenges related to shipping costs.
  • Developed and implemented strategies to increase awareness of obesity as a chronic disease.
  • Actively participated in district 4500 team meetings for greater field insight and collaboration.
  • Completed 11 projects with representatives across Canada, including a successful learning program for insulin products, and collaborated on 6 larger-scale call projects with multiple representatives nationwide.
  • Led initiatives for creating rep-driven content on Viva Engage, including bi-weekly postings, contests, and employee spotlights to boost engagement.
  • Collaborated on cross-brand marketing projects with a special focus on obesity and GLP-1 therapies.
  • Contributed to the obesity cross-functional team in 2023.
  • Implemented and led a remote mailer campaign targeting HCPs.
  • Collaborated on the development of the Greenshield blast for Saxenda communications via fax, email, and hard copies.
  • Created an investment landscape piece highlighting Novo Nordisk's current economic investments.
  • Engaged with the Novo Nordisk Prevention and Wellness Fund for enhanced community impact.
  • Deployed and edited the Public Affairs quarterly newsletter to increase sector visibility within the organization.

Kinesiologist

Oak Medical Arts
Thunder Bay, Canada
02.2021 - 09.2021
  • Responsible for delivering personalized one-on-one and group kinesiology exercise prescriptions tailored to individual client needs.
  • Conduct thorough functional assessments to evaluate clients’ physical capabilities and needs.
  • Work with a varied client profile, addressing conditions ranging from orthopedic injuries and chronic pain to cognitive and mood-related issues.
  • Develop and implement tailored therapeutic exercise programs that meet the specific needs identified during assessments.
  • Support the interdisciplinary health professional team in assessing patient medical conditions, overall health, musculoskeletal health, posture, and reflexes.

Student- Athletic Trainer

Lakehead University
09.2016 - 04.2021
  • Student Athletic Trainer – Men’s Hockey
  • Athlete Safety: Responsible for ensuring the safety and well-being of athletes during practices and games.
  • Injury Assessment and First Aid: Conduct on-site assessments of injuries and provide immediate First Aid as necessary.
  • Athlete Taping: Skillfully tape athletes to prevent injuries and support recovery.
  • Collaboration with Athletic Trainer: Work closely with the Athletic Trainer to deliver comprehensive care and support to
    athletes.
  • Game-Day Collaboration: Collaborate with medical professionals, including a Doctor, during games to address any athlete health concerns.
  • Injury Treatment: Provide appropriate treatment and management for sports-related injuries.

Student Athletic Trainer – Wrestling

  • Athlete Safety: Ensure the safety of athletes during practice sessions.
  • Injury Assessment and First Aid: Assess injuries on-site and administer First Aid as required.
  • Athlete Taping: Apply tape to athletes to prevent and manage injuries.
  • Collaboration with Athletic Trainer: Work alongside an Athletic Trainer to provide effective care for the wrestling team.

Graduate Assistant

Lakehead University
Thunder Bay, Canada
09.2016 - 04.2021
  • Assist in the marking of assignments and exams, providing valuable feedback to enhance student learning outcomes.
  • Facilitate laboratory sessions, ensuring a productive and engaging learning environment for students.
  • Deliver various lectures as directed by the professor, effectively communicating course content and fostering student understanding.
  • Maintain availability for student inquiries and meetings, offering guidance and support as needed.
  • Developed and ran an anatomy refresher course for students, creating engaging content to emphasize the functions of anatomical structures.

Education

Masters of Science - Kinesiology

Lakehead University
Thunder Bay, ON
05.2022

Honors Bachelors of Kinesiology -

Lakehead University
Thunder Bay, ON
05.2020

PAAB Training 1.0 -

PAAB
12.2024

CCPE Pharmaceutical Accreditation -

Council for Continuing Pharmaceutical Education
08.2023

French Immersion Certificate DELF -

St. Ignatius High School
06.2016

Skills

  • Marketing Expertise: Proven ability in developing and executing marketing strategies that drive engagement and achieve
    business goals through data-driven insights
  • Tool Development: Experienced in designing and implementing innovative tools and systems that enhance operational
    efficiency and support project outcomes
  • Cross-Functional Collaboration: Skilled in working with diverse teams and external stakeholders to align objectives, foster
    collaboration, and drive successful project execution
  • Project Management: Highly organized with a track record of managing multiple time-sensitive projects, ensuring timely
    delivery and adherence to stakeholder requirements
  • Effective Communication: Advanced written and verbal communication skills, adept at translating complex concepts into clear,
    actionable insights for diverse audiences
  • Interpersonal Skills: Proven ability to build and maintain relationships within multidisciplinary teams and with key external
    partners
  • Critical Thinking: Exceptional analytical skills with attention to detail, allowing for effective problem-solving and decision-making in dynamic environments
  • Bilingual Communication: Proficient in French with a DELF certification, enabling effective communication with a broader
    audience

Accomplishments

  • Women Leaders in Pharma Rising Star of Excellence Winner 2024
  • Women Leaders in Pharma Rising Star of Excellence Nominee 2023
  • Novo Nordisk Marketing Department Award- We Optimize the way we work and strive for simplicity 2022
  • Interviewed by the Globe and Mail as a young emerging woman

Affiliations

  • Director of Education for Allied Rainbow Community, Novo Nordisk, Organized monthly speakers (internal and external) while also managing the budget
  • ILeader DEIB strategy lead, Novo Nordisk, Developed and delivered Land Acknowledgement training to field force
  • Gender Equity Movement- Steering Committee, Novo Nordisk, Moderator for ET panel: A Female ET and Ally Discussion
  • Star mentorship program cohort, 2023-2024
  • Women Leaders in Pharma
  • Worldwide Women’s Association

References

Available upon request

Timeline

Program Manager Patient Support-Marketing

Novo Nordisk
09.2024 - Current

E-Representative

Novo Nordisk
09.2021 - 09.2024

Kinesiologist

Oak Medical Arts
02.2021 - 09.2021

Student- Athletic Trainer

Lakehead University
09.2016 - 04.2021

Graduate Assistant

Lakehead University
09.2016 - 04.2021

Masters of Science - Kinesiology

Lakehead University

Honors Bachelors of Kinesiology -

Lakehead University

PAAB Training 1.0 -

PAAB

CCPE Pharmaceutical Accreditation -

Council for Continuing Pharmaceutical Education

French Immersion Certificate DELF -

St. Ignatius High School
Abby Proteau