Abby Mitchell
Burlingame
Summary
Dynamic and dedicated professional with experience as a Desk Assistant at CSULB, excelling in conflict resolution and customer service. Proven ability to foster collaboration and maintain organization while managing diverse tasks. Skilled in Microsoft Excel, I thrive in fast-paced environments, ensuring resident satisfaction and effective communication.
Overview
1
1
year of professional experience
Work History
Desk Assistant
CSULB
Burlingame
08.2025 - Current
- Organizes mail for residents
- Handles calls with UPD as well as on campus staff
- Deals with resident's concerns and questions
- Solves residential disputes or issues
- Writes incident reports for residential incidents
Summer Camp Counselor
Camp Galileo
Burlingame
06.2025 - 08.2025
- Provided a safe and welcoming environment for children 4-15
- Entrusted with different tasks to run the camp
- Helped children focus on academic focused activities
- Answered parents questions and concerns
Education
Bachelor of Science - Business Administration Finance
California State University, Long Beach
Long Beach05.2028
High School Diploma -
Burlingame High School
Burlingame, CA05.2024
Skills
- Adaptability
- Collaboration and teamwork
- Customer service and support
- Responsibility and accountability
- Leadership skills
- Organizational skills
- Planning and strategy
- Microsoft Excel proficiency
- Conflict resolution strategies
- Message taking and documentation
- File and document management
- Inventory management techniques
- Multitasking abilities
Awards
- CSF- California Scholarship Federation, 2020-2024
- CSULB- President's Honor List (4.0 GPA), Fall 2024-Spring 2025
Languages
Spanish
Limited
Timeline
Desk Assistant
CSULB
08.2025 - Current
Summer Camp Counselor
Camp Galileo
06.2025 - 08.2025
Bachelor of Science - Business Administration Finance
California State University, Long Beach
High School Diploma -
Burlingame High School