Abby Major
Cambridge
Summary
Experienced retail supervisor with a strong background in customer service, sales, and team leadership. Expertise in inventory management, cash handling, and administrative tasks, particularly in the cannabis and health food industries. Small business owner experienced in product creation, e-commerce, and digital marketing. Currently expanding knowledge in social services and planning to pursue a Social Service Work Diploma at Conestoga College in September 2025.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Value Buds Tri City
08.2024 - Current
- Engaged with customers to understand their preferences, providing tailored product recommendations
- Responsible for opening and closing the store
- Assisted in training new employees, ensuring they understood product knowledge, compliance regulations, and store procedures
- Processed and received OCS orders, verified shipments, and updated inventory records
Small Business Owner/Operator
Crystal Baby Shop
03.2020 - Current
- Designs and creates unique crystal jewelry including other various one of a kind pieces
- Built and maintain an e-commerce website, handling all product listings, marketing, and customer inquiries
- Manage and fulfill orders while maintaining appropriate records
- Leverage social media and digital marketing to drive customer engagement and increase sales
Supervisor
Miss Jones Cannabis Outposts
05.2022 - 08.2024
- Provided expert product knowledge and recommendations to customers based on their needs and preferences
- Responsible for opening and closing the store in a timely manner
- Conducted weekly inventory audits, including setting up and maintaining Excel spreadsheets to track stock levels and discrepancies
- Ensured all transactions followed AGCO and federal cannabis regulations, including proper ID verification and sales limits
Keyholder/Sales Associate
Fiddleheads Health & Nutrition
06.2020 - 05.2022
- Assisted in the sales of supplements and other naturopathic forms of medicine
- Managed financial transactions accurately and efficiently
- Responsible for opening and closing the store in a well organized manner
Education
Social Service Work Diploma -
Conestoga College
Kitchener, ON05-2027
OSSD -
St.Benedict Secondary School
06.2017
Skills
- Exceptional Customer Service
- Retail & Supervisory Experience
- Sales & Cash Handling
- Small Business Management
- Organizational & Administrative Skills
- Team Leadership & Training
- Adaptability & Quick Learning
- Social media marketing
- Inventory management
- Relationship building
Certification
- Emergency First Aid CPR C + AED, St. John Ambulance Cambridge, 03/01/25
- CannSell Standard Certification, 05/01/22
Timeline
Supervisor
Value Buds Tri City
08.2024 - Current
Supervisor
Miss Jones Cannabis Outposts
05.2022 - 08.2024
Keyholder/Sales Associate
Fiddleheads Health & Nutrition
06.2020 - 05.2022
Small Business Owner/Operator
Crystal Baby Shop
03.2020 - Current
- Emergency First Aid CPR C + AED, St. John Ambulance Cambridge, 03/01/25
- CannSell Standard Certification, 05/01/22
Social Service Work Diploma -
Conestoga College
OSSD -
St.Benedict Secondary School
Similar Profiles
Jason MoormanJason Moorman
Electrical General Foreman at Tri-City Electrical Contractors Inc.Electrical General Foreman at Tri-City Electrical Contractors Inc.
Cameron TuckerCameron Tucker
Forklift Operator at Tri-City ExtrusionForklift Operator at Tri-City Extrusion
Aariannah TellezAariannah Tellez
Student Cheer Captain at Tri-City GatorsStudent Cheer Captain at Tri-City Gators