Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Abby Hargraves

Toronto,ON

Summary

Experienced bartender/server with vast knowledge of spirits and craft beer and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

10
10
years of professional experience

Work History

SERVEER/BARTENDER

BAR NEON (SEASONAL)
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server/Bartender

The john
05.2021 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

SERVER/BARTENDER

Queens head pub
10.2019 - 04.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

SERVER/BARTENDER

OPERA HOUSE VENUE
08.2014 - 03.2020
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hostess

Prohibition gastrohouse
06.2013 - 07.2014
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

No Degree - Design Studies

George Brown College
Toronto, ON
09.2018

High School Diploma -

RIVERDALE COLLEGIATE INSTITUTE
Toronto, ON
06.2017

Skills

  • Able to multitask under pressure
  • Vast knowledge of pos systems
  • Dependable and Responsible
  • Conflict Resolution
  • First Aid/CPR

References

REFERENCES UPON REQUEST

Languages

English
Professional Working

Timeline

Server/Bartender

The john
05.2021 - 07.2023

SERVER/BARTENDER

Queens head pub
10.2019 - 04.2020

SERVER/BARTENDER

OPERA HOUSE VENUE
08.2014 - 03.2020

Hostess

Prohibition gastrohouse
06.2013 - 07.2014

SERVEER/BARTENDER

BAR NEON (SEASONAL)

No Degree - Design Studies

George Brown College

High School Diploma -

RIVERDALE COLLEGIATE INSTITUTE

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