Abby Grenier
Edmonton,AB
Summary
Experienced childcare professional with a strong background in childcare and household management. Skilled in nurturing and supporting children through various developmental stages while ensuring a safe and stimulating environment. Demonstrates exceptional organizational abilities and adaptability in handling daily routines and unforeseen adjustments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Warehouse One The Jean Store
10.2024 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
Customer Service Cashier
Great Canadian Liquor
05.2024 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Shelf Merchandising Specialist
Home Hardware Building Centre
04.2024 - 07.2024
- Streamlined inventory management by maintaining accurate records of stock levels and replenishment needs.
- Provided exceptional customer service, promptly assisting shoppers in locating desired items on the shelves.
- Conducted regular audits of shelving layouts to maintain consistency with corporate visual merchandising standards.
- Increased product visibility by creating eye-catching shelf displays, resulting in higher sales.
- Demonstrated adaptability when faced with last-minute changes in product assortments or promotional plans, quickly updating shelf layouts as needed.
- Improved overall store appearance, ensuring clean and well-organized shelves for a pleasant shopping experience.
Dishwasher
Boston Pizza
05.2023 - 07.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Kitchen Staff Member
McDonald's
04.2023 - 11.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Customer Service Representative
Engel's Independent Grocer
04.2023 - 08.2023
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Handled customer transactions using POS systems and cash/card processing
- Assisted in product displays, taking stock, and opening/closing duties
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained a variety of plants and flowers through watering, pruning, and preparation for sale
Childcare Provider
Private Residences
01.2014 - 08.2023
- Provided care for children aged newborn to 13 years old, including activity planning and hygiene assistance
- Performed light meal preparation and housekeeping, ensuring a safe and clean environment
- Built trust and maintained clear communication with families
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Commercial Janitorial Cleaner
Waggoner Contracting Services
10.2022 - 05.2023
- Maintained cleaning inventory and communicated supply needs to supervisors
- Collaborated effectively with management to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, vacuuming, and disinfection of high-touch surfaces and restrooms.
- Optimized workflow efficiency by strategically organizing tasks based on priority and time constraints without sacrificing quality results.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
Babysitter
MOPS
01.2019 - 07.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Camp Counselor
Bethel Bible Camp
05.2019 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
Education
High School
R.F. Staples
Westlock, AB01-2022
Skills
- Dedicated caregiver
- Proficient in nurturing young children
- Consistent reliability
- Calm under pressure
- Responsive to evolving challenges
- Time management
Certification
- Class 5 Driver’s License (Clean Abstract)
- WHMIS
- Food Safe
- ProServe
Personal Information
Driving License: Class 5 Driver’s License (Clean Abstract)
Languages
English
Native or Bilingual
sign language
Limited Working
Timeline
Customer Service Cashier
Warehouse One The Jean Store
10.2024 - Current
Customer Service Cashier
Great Canadian Liquor
05.2024 - 09.2024
Shelf Merchandising Specialist
Home Hardware Building Centre
04.2024 - 07.2024
Dishwasher
Boston Pizza
05.2023 - 07.2024
Kitchen Staff Member
McDonald's
04.2023 - 11.2023
Customer Service Representative
Engel's Independent Grocer
04.2023 - 08.2023
Commercial Janitorial Cleaner
Waggoner Contracting Services
10.2022 - 05.2023
Camp Counselor
Bethel Bible Camp
05.2019 - 08.2019
Babysitter
MOPS
01.2019 - 07.2021
Childcare Provider
Private Residences
01.2014 - 08.2023
High School
R.F. Staples
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