Abby Gignac
Thunder Bay
Summary
Committed and hardworking Cashier, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Front End Cashier
Shoppers Drug Mart
02.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized items on shelves to help customers locate products easily and quickly.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Performed cash, card and check transactions to complete customer purchases with an electronic computer system.
Front Desk Clerk
Pine Point Resort
05.2021 - 08.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled payment processing and provided customers with receipts, proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed large volume of guests and improved overall customer requests.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Volenteer Swim Coach
Thunderbolts Swim Club
02.2022 - 04.2022
- Demonstrated proper form and stroke technique to athletes in water.
- Encouraged students to preform at personal best using positive reinforcement.
Education
High School Diploma -
St. Patrick High School
Thunder Bay, ON06.2025
Skills
- First Aid and CPR
- Verbal and Written Communication
- Issue Resolution
- Swimming Lessons
Accomplishments
- Bronze Medallion (2022) Lifeguarding Society.
Timeline
Front End Cashier
Shoppers Drug Mart
02.2023 - Current
Volenteer Swim Coach
Thunderbolts Swim Club
02.2022 - 04.2022
Front Desk Clerk
Pine Point Resort
05.2021 - 08.2022
High School Diploma -
St. Patrick High School
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