Shania Ardiel
London,ON
Overview
8
8
years of professional experience
Work History
Contingency Student Porter
Parkwood Institute
London, Canada
07.2019 - 12.2022
- Facilitated appointments for patients with family members while observing COVID-19 guidelines and other appointments the patients possess
- Monitored outside therapy activities and recorded all entries to the building to ensure patient safety along with proper screening of staff for COVID
- Took patients for outdoor therapies whilst maintaining social distancing and accounting for wheelchairs, mobility aids and breathing aids
Tour Guide
King’s University College
London, Canada
08.2019 - 03.2020
- Provided information to clients on university policies and programs with respect to the client’s needs and interests
- Led groups of 10 through campus grounds punctually with emphasis on public speaking
- Set up appointments for clients with liaison officers and professors in their field of interest
Customer Service Representative
Dominion Automobile Association
London, Canada
05.2017 - 10.2017
- Answered and clarified customer questions regarding policy conditions and services
- Organized customer and service provider relations and followed-up for updates at customer request
- Assisted in training new employees by explaining procedure and repeating tasks for coworker retention
Inventory Associate
The Cat’s Bark
London, Canada
05.2016 - 09.2016
- Addressed customer concerns and questions regarding store policy, etc
- Managed stock deliveries by checking all orders and organizing their place in the store
- Cleaned floors, stock, and organized papers to be shredded
Co-Op Program: Cleaning Crew
London Regional Children’s Museum
London, Canada
09.2015 - 06.2016
- Prepared flyers, building signs, and items for customer usage
- Washed museum displays and helped to repair broken ones via sewing machines, etc
- Provided tours of building and explanations of points of interest to customers upon arrival
Maintenance Team
London Police Service
London, Canada
06.2015 - 08.2015
- Assisted police officers in duties by preparing biohazard and medical kits
- Cleaned police cruisers and emptied them of hazardous materials for professional usage
- Organized and prepared tools and stock within the station setting
Education
Bachelor of Arts - History
Western University
London, Ontario04-2024
High School Diploma -
H.B. Beal Secondary School
London, Ontario06.2016
Skills
- Able to record and manage information swiftly and accurately
- Ontario G2 Driver's License
- Certified in Standard First Aid & CPR Level C AED
- Team-oriented with the ability to perform well under high-stress situations
- Excellent public speaking and negotiation skills
Timeline
Tour Guide
King’s University College
08.2019 - 03.2020
Contingency Student Porter
Parkwood Institute
07.2019 - 12.2022
Customer Service Representative
Dominion Automobile Association
05.2017 - 10.2017
Inventory Associate
The Cat’s Bark
05.2016 - 09.2016
Co-Op Program: Cleaning Crew
London Regional Children’s Museum
09.2015 - 06.2016
Maintenance Team
London Police Service
06.2015 - 08.2015
Bachelor of Arts - History
Western University
High School Diploma -
H.B. Beal Secondary School
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