Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
Languages
Timeline
Generic

Abby Davidson

Ottawa,Canada

Summary

Dynamic and self-motivated professional with experience in customer service, education, and personal support work. Eager to leverage my communication, organizational, and interpersonal skills in a challenging Entry Level Sales Representative role with United Zen Marketing. Committed to delivering impactful, innovative, and customer-centric solutions while fostering meaningful connections between businesses and their clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Early Childhood Educator

Ottawa Carleton District School Board
01.2022 - Current

• Child Supervision and Support: Supervised and supported groups of 15–25 children daily in a dynamic, fast-paced classroom environment, ensuring safety and engagement.
• Activity Development: Designed and implemented 10+ creative, tailored activities per week, fostering growth and development in alignment with individual needs.
• Positive Interactions: Built strong relationships with 10+ families and collaborated daily with 3–5 staff members to maintain a constructive and nurturing environment.
• Special Needs Support: Provided individualized learning strategies for 3–5 children with special needs, ensuring inclusivity and academic progress.
• Play-Based Learning: Applied play-based strategies in 5+ daily activities to accommodate diverse learning styles and improve engagement.
• Curriculum Collaboration: Partnered with 3–4 colleagues on curriculum development, sharing best practices that improved instruction quality for 50+ students school-wide.

Personal Support Worker

Almonte General Hospital
09.2021 - 04.2023

• Client-Focused Care: Delivered compassionate care to 10+ clients daily, ensuring their emotional and physical well-being was prioritized and maintained.
• Effective Communication: Regularly collaborated with 5-7 healthcare team members, families, and clients to achieve a 95% satisfaction rate in care services.
• Task Management: Managed daily responsibilities for up to 8 clients, including personal hygiene, meal preparation, and mobility assistance, while adhering to individualized care plans.
• Daily Living Assistance: Supported clients with activities such as bathing, grooming, and toileting, completing an average of 15+ care tasks per day to promote self-esteem and wellness.
• Call Bell Responsiveness: Responded to 20+ call bells per shift, addressing client needs promptly and maintaining a safe and comfortable environment.
• Rehabilitation Support: Collaborated with physiotherapists and nurses to assist 5+ clients in achieving mobility goals, ensuring measurable progress in their rehabilitation plans.

Ice Crew & Promotions Team

Ottawa Senators
01.2017 - 01.2023
  • Planned and executed promotional activities to engage fans and enhance brand reputation
  • Represented the Ottawa Senators brand in community outreach efforts, driving positive brand associations
  • Leveraged interpersonal skills to connect with diverse audiences, ensuring memorable customer experiences

Personal Support Worker

Carp Commons
01.2021 - 01.2022

• Client-Focused Care: Delivered compassionate care to 10+ clients daily, ensuring their emotional and physical well-being was prioritized and maintained.
• Effective Communication: Regularly collaborated with 5-7 healthcare team members, families, and clients to achieve a 95% satisfaction rate in care services.
• Task Management: Managed daily responsibilities for up to 8 clients, including personal hygiene, meal preparation, and mobility assistance, while adhering to individualized care plans.
• Daily Living Assistance: Supported clients with activities such as bathing, grooming, and toileting, completing an average of 15+ care tasks per day to promote self-esteem and wellness.
• Call Bell Responsiveness: Responded to 20+ call bells per shift, addressing client needs promptly and maintaining a safe and comfortable environment.
• Rehabilitation Support: Collaborated with physiotherapists and nurses to assist 5+ clients in achieving mobility goals, ensuring measurable progress in their rehabilitation plans.

Education

BBA - Business Studies

Athabasca University
Athabasca, AB
05-2025

Personal Support Worker Certificate -

Algonquin College
Ottawa, ON
10.2021

Business Studies

Saint Francis Xavier University
Antigonish, NS
01.2020

West Carleton Secondary School
Ottawa, ON
06.2018

Skills

  • Customer Engagement
  • Sales & Marketing Aptitude
  • Communication
  • Adaptability
  • Team Leadership
  • Problem Solving
  • Play-based learning
  • Relationship building
  • Documentation and record keeping

Accomplishments

  • Successfully transitioned between various industries (education, healthcare, hospitality, and promotions), demonstrating adaptability and the ability to learn quickly.
  • Provided exceptional customer service across multiple positions, from caregiving to hospitality, ensuring client satisfaction and retention.
  • Built lasting connections with clients and families in personal support roles, emphasizing empathy and reliability.
  • Coordinated and collaborated with multidisciplinary teams (e.g., teachers, healthcare workers) to deliver superior results.
  • Organized promotional and entertainment activities with the Ottawa Senators, contributing to a memorable fan experience and brand loyalty.
  • Created and implemented customized activities for children as an early childhood educator, reflecting strong organizational and creative thinking skills.
  • • Ensured the emotional and physical well-being of patients in personal support roles through meticulous care and communication.

Certification

  • G Driver Certification
  • CPR/First Aid Certification
  • Vulnerable Sector Check

Hobbies and Interests

Volunteering, Marketing Strategy, Travel, Team Sports, Customer Experience, Problem Solving

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Early Childhood Educator

Ottawa Carleton District School Board
01.2022 - Current

Personal Support Worker

Almonte General Hospital
09.2021 - 04.2023

Personal Support Worker

Carp Commons
01.2021 - 01.2022

Ice Crew & Promotions Team

Ottawa Senators
01.2017 - 01.2023

BBA - Business Studies

Athabasca University

Personal Support Worker Certificate -

Algonquin College

Business Studies

Saint Francis Xavier University

West Carleton Secondary School
Abby Davidson