I am a motivated server with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Floyd's Diner
05.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with TouchBistro POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Front of House/Supervisor
The Roost Farm Winery and Bakery
09.2020 - 09.2023
Successfully served customers in a fast-paced environment while maintaining a calm and cheerful demeanour.
Provided training to several employees including designing a training guide for future employees/supervisors
Created training guide to standardize the process for future employees.
Studied a variety of wine selections to give appropriate recommendations to customers before serving
Memorized ingredient lists for baked goods and restaurant meals to appropriately sell goods with confidence.
Personal Assistant
Lesia Kohut
08.2022 - 12.2022
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Arts - Psychology
Camosun College
Victoria, BC
High School Diploma -
Stelly’s Secondary School
Saanichton, BC
06.2020
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
References
Jacklin Moon, Past Manager of 'Floyd's Diner', (250) 667-0722
Meghan King, Past Manager of ‘The Roost Farm Winery and Bakery’, (778) 350-4237
Alicia Bartlett, Teacher of Musical Theatre, Stelly’s Secondary, Allegro Performing Arts Centre, (250) 588-6104