Abby Bravo
Brampton,ON
Summary
Capable to work an communicate in English, Spanish and Portuguese. High energy, confident professional with infectious enthusiasm enabling clients to absorb and implement course knowledge with greatest effectiveness. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customers loyalty. Listen attentively, solve problems creatively, use diplomacy to find common ground and achieve Win-Win outcomes.
Overview
2
2
years of professional experience
Work History
General Cleaner
Home Depot
10.2021 - 06.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Cleaning Assistant
Nestle
07.2022 - 09.2022
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Met established regulatory and organizational guidelines mandating cleanliness.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Worked as a cashier when needed inside the building.
General Cleaner
DHL Express
03.2021 - 09.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in commercial office buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
BBA - Accounting
Humber College
Toronto, ON05.2026
High School Diploma -
David Suzuki Secondary School
Brampton, ON06.2023
Skills
- Service Quality
- Facility Upkeep
- Customer Satisfaction
- Critical Thinking
- Reading Comprehension
- Issue Resolution
- Documenting Hours Worked
- Productivity and Time Management
- Communication and Interpersonal Skills
- Providing Feedback
- Cash Register Systems
- Stocking Shelves
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Timeline
Cleaning Assistant
Nestle
07.2022 - 09.2022
General Cleaner
Home Depot
10.2021 - 06.2023
General Cleaner
DHL Express
03.2021 - 09.2021
BBA - Accounting
Humber College
High School Diploma -
David Suzuki Secondary School
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