Abby Bothen
Stoney Creek,ON
Summary
A dedicated and hardworking College student with thorough experience in customer service, retail, and organization. A self motivator who will motivate others and dedicate all strengths to your company. Is eager to learn, and is guaranteed to bring a positive attitude to every work day.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Healthy Planet
03.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Operated registers by cashing customers out, and handling and counting money in the mornings.
- Assisted customers with locating products and helped them learn more about those products.
- Played a role in training and teaching new staff policies and procedures of the store.
- Completed various product trainings efficiently and on time.
- Took initiative to complete tasks such as cleaning, organizing shelves, stocking, and more.
- Took part in receiving shipments, scanning products, and completing invoices and PD paperwork.
Education
No Degree - Studio Arts
University of Waterloo
Waterloo, ONNo Degree -
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2027
High School Diploma -
Orchard Park Secondary School
Stoney Creek, ON07.2023
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Money handling abilities
- Product Knowledge
- Attention to Detail
- Multitasking Abilities
- Dependable and Responsible
- Active Listening skills
Languages
English
Full Professional
Timeline
Customer Service Cashier
Healthy Planet
03.2022 - Current
No Degree - Studio Arts
University of Waterloo
No Degree -
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Orchard Park Secondary School
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