Abby Bird-George
Toronto,ON
Summary
Motivated, service-oriented hospitality professional with over a decade of high-volume restaurant and bar experience. Extensive wine, beer, and cocktail knowledge.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bartender
Swan Dive
01.2026 - Current
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stock Ice, inventory and garnishes for service set up and tear down.
- Balance till and prepare the cash out sheet and reports for management.
Server/Bartender
Chantecler
Toronto, Ontario
03.2023 - 08.2025
- Adhere to daily opening and closing duties
- Kept up to date with a changing wine list
- Maintain knowledge of the seasonal menu changes
Bartender
Miku
Toronto, Ontario
02.2022 - 03.2024
- Crafted signature cocktails using Miku bar recipes
- Greeted guests and delivered polished hospitality in Miku dining room.
- Poured sake and wine pairings for sushi and kaiseki service.
Bartender
Paris Paris
Toronto, Ontario
09.2021 - 02.2022
- Build cocktails, both classic and from the house menu
- Nightly inventory of syrups and prebatches for the prep the next day
- Keeping up to date with the wine list that changed weekly
Bar Manager
Union Restaurant
Toronto, Ontario
07.2020 - 08.2021
- Maintain bar inventory
- Create seasonal cocktail lists
- Oversee staff and bar operations
Bar Manager/Server/Bartender
Grand Elvis/Rose and Sons/Big Crow/Madame Boeuf
Toronto, Ontario
06.2017 - 03.2020
- Supports staff in creating positive guest experiences.
- Prepares seasonal cocktail menu items.
- Manages inventory counts and stock checks.
- Completes daily sales reports accurately.
- Keeps restaurant clean, organized, and efficient.
Bartender
Shamone
Toronto, Ontario
10.2016 - 06.2017
- Created daily cocktail specials
- Inventory and ordering
- Maintain beer and spirit knowledge
Bartender
Pizzeria Libretto
Toronto, Ontario
10.2014 - 02.2017
- Maintain wine, beer and cocktail knowledge
- Work with team members to prioritize tasks and assist each other
- Utilized a broad product knowledge on regular, seasonal, and feature menu items
- Maintain a clean and stocked working area
Intern
Barmetrix
Toronto, Ontario
01.2015 - 05.2015
- Sent out daily internal quality control reports to leadership team and staff
- Conducted Guest service evaluations (mystery shops) and wrote reports for clients
- Proof read reports, proposals and client communications
- Worked as part of a team to complete project based tasks aimed to fulfill clients needs to improve their business in the hospitality industry
Education
Diploma - Food and Beverage Management
George Brown College
Toronto, ON01-2015
Skills
- Customer service and communication
- Guest experience enhancement
- Task prioritization
- WSET Level 2 certification
- TouchBistro, Silverware, and Squirrel expertise
- Cost management
- Conflict resolution
Certification
- WSET level 2 Wine and Spirit Education Trust 2015
- Smart Serve Smart Serve Ontario Certificate 2023
Timeline
Bartender
Swan Dive
01.2026 - Current
Server/Bartender
Chantecler
03.2023 - 08.2025
Bartender
Miku
02.2022 - 03.2024
Bartender
Paris Paris
09.2021 - 02.2022
Bar Manager
Union Restaurant
07.2020 - 08.2021
Bar Manager/Server/Bartender
Grand Elvis/Rose and Sons/Big Crow/Madame Boeuf
06.2017 - 03.2020
Bartender
Shamone
10.2016 - 06.2017
Intern
Barmetrix
01.2015 - 05.2015
Bartender
Pizzeria Libretto
10.2014 - 02.2017
Diploma - Food and Beverage Management
George Brown College