Abbigail Ouelette
Clyde
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
A Nana's Love Daycare
10.2022 - 01.2025
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Customer Service Manager
Walmart
06.2020 - 10.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Took ownership of customer issues and followed problems through to resolution.
Education
High School Diploma -
St. Andre Bessette Catholic Highschool
Fort Saskatchewan, AB06-2021
ELCC Level 2 - Early Childhood Care And Education
Portage College
Lac La Biche, None04-2024
Bachelor of Science -
Macewan University
Edmonton, AB06-2028
Skills
- Behavioral modeling
- Special needs education
- Safety and supervision
- Individualized support
- Complaint resolution
- Training and mentoring
- Time management
- Conflict resolution techniques
Languages
English
Native or Bilingual
Certification
- Early Childhood Education Certification (ECE) Level 2
- First Aid/CPR/AED
- Class 5 License
Timeline
Early Childhood Educator
A Nana's Love Daycare
10.2022 - 01.2025
Customer Service Manager
Walmart
06.2020 - 10.2022
- Early Childhood Education Certification (ECE) Level 2
- First Aid/CPR/AED
- Class 5 License
High School Diploma -
St. Andre Bessette Catholic Highschool
ELCC Level 2 - Early Childhood Care And Education
Portage College
Bachelor of Science -
Macewan University
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