Abbie Tate
Alpine
Summary
Experienced problem solver with strong communication skills and a focus on patient care. Proven ability to navigate medical standards and compliance requirements effectively. Demonstrated success as an administrative team member, ensuring operational procedures are met efficiently.
Overview
6
6
years of professional experience
Work History
Front Office Float
Comprehensive Cancer Center
Henderson
09.2025 - Current
- Manages patient records through electronic health record systems to ensure accuracy.
- Coordinates and schedules patient appointments, including, but not limited to, infusion and interventional radiology, via phone and in person.
- Resolves issues with knowledgeable, friendly service to promote customer satisfaction.
- Processes incoming referrals and communicates directly with physicians to ensure that consultations are scheduled in a timely manner.
Auto Claims Adjuster
Kemper Insurance
Henderson
03.2025 - 09.2025
- Effectively managed an inventory of up to 50 claims.
- Met the goals and objectives of initial contact with customers, and claims closing ratios.
- Collected evidence and recorded statements from all involved parties in order to make liability decisions.
- Thoroughly explained liability decisions to customers and effectively answered questions in regards to coverage.
Front Office Coordinator
Comprehensive Cancer Center
Henderson
10.2023 - 03.2025
- Assisted the office manager in the hiring and management of all administrative employees.
- Provided relevant coaching and and training opportunities to administrative employees and clinical staff.
- Assisted in implementing procedural updates to ensure streamlined patient care operations.
- Ensured the office was running smoothly by communicating with physicians, staff, and patients.
Front Office Float
Comprehensive Cancer Center
Henderson
05.2021 - 10.2023
- Managed patient records through electronic health record systems to ensure accuracy.
- Coordinated and scheduled patient appointments, including, but not limited to, infusion and interventional radiology, via phone and in person.
- Resolved issues with knowledgeable, friendly service to promote customer satisfaction.
- Processed incoming referrals and communicated directly with physicians to ensure that consultations are scheduled in a timely manner.
- Processed outgoing radiology and consultation referrals as ordered by physicians.
- Checked in patients for scheduled appointments, ensured insurance information is up to date and collected all copays/coinsurance due at the time of service.
Administrative Assistant
Nevada Heart and Vascular
Las Vegas
08.2020 - 05.2021
- Checked in patient appointments, answered phones, filed documents in the correct locations as needed, and performed other electronic data entry.
- Provided administrative support for Doctors and Nurse Practitioners.
- Ensured smooth clinic operations by rooming patients and cleaning exam rooms after each patient.
Patient Care Coordinator
Optum Specialty Pharmacy
Carlsbad
01.2020 - 05.2020
- Coordinated patient medication orders and refills for timely delivery.
- Managed patient communications regarding prescription status and insurance coverage.
- Assisted patients with enrollment in specialty pharmacy programs and services.
- Facilitated resolution of patient inquiries and concerns through effective communication.
- Collaborated with healthcare providers to ensure accurate medication information.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA06-2014
Some College (No Degree) - Early Childhood Education
Grossmont College
El Cajon, CASkills
- Electronic health records management
- Patient scheduling
- Claims processing
- Healthcare compliance
- Process improvement
- Telephone Etiquette
- Customer relationship management
- Microsoft Office
References
- Tito Santos-Gilberto.Santos@usoncology.com-702.624.4392
- Tiffany Baldwin-Tiffany.Baldwin@usoncology.com-330.978.6377
- Kristy Bradley- KBradley@Kemper.com-702.349.9051
Timeline
Front Office Float
Comprehensive Cancer Center
09.2025 - Current
Auto Claims Adjuster
Kemper Insurance
03.2025 - 09.2025
Front Office Coordinator
Comprehensive Cancer Center
10.2023 - 03.2025
Front Office Float
Comprehensive Cancer Center
05.2021 - 10.2023
Administrative Assistant
Nevada Heart and Vascular
08.2020 - 05.2021
Patient Care Coordinator
Optum Specialty Pharmacy
01.2020 - 05.2020
High School Diploma -
Granite Hills High School
Some College (No Degree) - Early Childhood Education
Grossmont College