Abbie Pollard
Fort McMurray,AB
Summary
Friendly and organized with excellent interpersonal skills and a positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Hair Affair Salon and Body Studio
04.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Restaurant Hostess and Takeout
Montana's BBQ & Bar
02.2022 - 03.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Immaculate Heart of Mary
Fort McMurray, AB06-2024
Skills
- Organization skills
- Health standards
- Cleaning and sanitation
- Appointment scheduling
- Greeting and seating clients
- Front desk operations
- Phone etiquette
- Customer service
- Punctual and reliable
- Problem-solving
- Payment processing
- Effective time management
Languages
English
Native or Bilingual
Certification
- SMART-ProServe
Timeline
Receptionist
Hair Affair Salon and Body Studio
04.2024 - 01.2025
Restaurant Hostess and Takeout
Montana's BBQ & Bar
02.2022 - 03.2023
- SMART-ProServe
High School Diploma -
Immaculate Heart of Mary
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