Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Abbie Albert

Edmonton,AB

Summary

Resourceful Business Coordinator with significant experience in executive administration, data management, and budget coordination. Strong skills in project management, stakeholder communication, and data analysis demonstrated across various business environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Coordinator, Global Fulfilment

lululemon atheltica
Edmonton, Alberta
06.2022 - 06.2025
  • Provided administrative support to senior management staff in the areas of scheduling meetings and appointments, managing calendars, and coordinating projects.
  • Facilitated communication between departments, stakeholders, and external partners.
  • Developed and maintained filing systems to ensure efficient retrieval of documents.
  • Coordinated travel arrangements, including flights, accommodations, and transportation.
  • Oversaw budget management by tracking expenses and ensuring adherence to financial guidelines.
  • Managed logistics of corporate events, including transportation, lodging, venues, and content creation.

French Guest Support Team Lead

lululemon atheltica
Edmonton, Alberta
04.2020 - 06.2022
  • Created the lululemon French Guest Support team and managed up to 27 Guest Support Educators.
  • Analyzed customer feedback data to identify trends in customer satisfaction levels, to improve training, and to create new performance metrics.
  • Managed projects for the French Guest Support Team to create new dashboards and software specialization.
  • Oversaw localization updates to French material including internal messaging, messaging templates, marketing material, and website updates.

Resolution Specialist

lululemon atheltica
Vancouver, British Columbia
06.2019 - 04.2020
  • Acted as the main point of contact for escalated incidents, or media inquiries.
  • Identified root causes of customer concerns, tracked resolution process steps, and documented all actions taken.
  • Ensured compliance with applicable laws and regulations during the resolution process.

Education

Continuing Education

Camosun College
Victoria, BC

Skills

Administration
Budget management
Data management and analysis
Communications
Event coordination
Microsoft Office Software
Translations and localization

Languages

French
Native/ Bilingual
English
Native/ Bilingual

Certification

Certified Youth & Young Adults in Care Mentorship Volunteer with the Alberta Mentoring Partnership

BGC Big Brothers Big Sisters of Edmonton & Area (April 2025 - Present)

References

References available upon request.

Timeline

Business Coordinator, Global Fulfilment

lululemon atheltica
06.2022 - 06.2025

French Guest Support Team Lead

lululemon atheltica
04.2020 - 06.2022

Resolution Specialist

lululemon atheltica
06.2019 - 04.2020

Continuing Education

Camosun College
Abbie Albert