ABBEYGAIL KEMP
Morongo Valley,CA
Summary
Substance Use Disorder Counselor seeking a responsible and challenging position working with a dynamic team of Recovery Specialist in any of the following capacities: Substance Use Disorder Counselor / Case Manager / Community Outreach Prevention Specialist or a similar position where the knowledge and skills obtained through education and experience will be practiced.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager Aide
The Ranch Recovery Centers
Desert Hot Springs, CA
08.2024 - Current
- Supported Case Managers in coordinating appropriate services for clients, enhancing overall quality of care.
- Managed high caseloads efficiently without sacrificing quality of care or attention to detail in written reports or verbal communications with clients or colleagues.
- Facilitated successful client transitions between services and programs by maintaining open lines of communication with all stakeholders.
- Collaborated with multidisciplinary teams to ensure optimal outcomes for clients and families.
- Prepared accurate reports and case notes for supervising Case Managers, ensuring all required documentation was completed in a timely manner.
Intern
Hacienda Valdez Recovery Center
Desert Hot Springs, CA
05.2024 - Current
- Maintained accurate records of all activities performed throughout internship period.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Actively participated in quality assurance activities designed to improve patient outcomes.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Provided crisis intervention services when needed.
Dog Bather
Riverwalk Pet Resort
Riverside, CA
06.2023 - 01.2024
- Washing/ Drying Dogs
- Brushed out mats from fur coats using proper techniques.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
- Maintained cleanliness of the facility at all times.
- Assisted customers and provided excellent customer service.
- Completed training courses on customer service techniques.
Kennel Tech
Four Paws Inn
Banning, CA
04.2023 - 01.2024
- Maintained a high level of client satisfaction through excellent communication and attention to detail.
- Maintained on-time schedule for dog feeding
Education
Associate of Applied Science - Substance Use Disorder
InterCoast College
West Covina, CA02-2025
Drug And Alcohol Studies -
InterCoast Colleges
West Covina, CA07-2024
Skills
- Recordkeeping
- KIPU
- Teamwork and Collaboration
- Time management abilities
- Progress Reporting
- Motivational Interviewing
- Clinical Documentation
- Client Advocacy
- Individual Counseling
- Life Skills Training
- Active Learning
- Addiction Recovery Support
- Co-occurring Disorders Treatment
- Relapse Prevention
- Referral Networking
- Multicultural Competence
- Empathy Development
- Self-Care Promotion
- Professional boundaries
- Specimen testing
- Organizational growth
References
References available upon request
Certification
- CPR
Education and Training
true
Timeline
Case Manager Aide
The Ranch Recovery Centers
08.2024 - Current
Intern
Hacienda Valdez Recovery Center
05.2024 - Current
Dog Bather
Riverwalk Pet Resort
06.2023 - 01.2024
Kennel Tech
Four Paws Inn
04.2023 - 01.2024
Associate of Applied Science - Substance Use Disorder
InterCoast College
Drug And Alcohol Studies -
InterCoast Colleges