Abbey Wickershiem
Corona
Summary
Aspiring Licensed Professional Clinical Counselor (LPCC) with a strong academic foundation in psychology and hands-on experience in crisis intervention, adolescent development, and behavioral support. Demonstrated ability to provide emotional regulation support, conduct risk assessments, and apply trauma-informed, developmentally appropriate interventions. Committed to ethical, culturally responsive mental health practice with children, adolescents, and families, and well-prepared for graduate-level clinical training.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Assistant
Talk Therapy Center
05.2025 - Current
- Serve as Executive Assistant within a multidisciplinary outpatient mental health practice, supporting clinical and administrative operations.
- Manage insurance credentialing processes for licensed clinicians, ensuring compliance with payer and state requirements.
- Handle sensitive client and provider data in accordance with HIPAA and ethical standards.
- Maintain organized clinical and operational records, supporting continuity of care and practice efficiency.
- Assist with scheduling and coordinating content for the practice's social media platforms to support outreach and psychoeducation.
Crisis Counselor Volunteer
Crisis Text Line
06.2024 - Current
- Provide real-time crisis intervention and emotional support to individuals experiencing acute distress, anxiety, depression, and suicidal ideation.
- Conduct suicide risk assessments using structured protocols and collaborate with supervisors during high-risk situations.
- Utilize evidence-based de-escalation techniques, active listening, and empathy to support safety and stabilization.
- Implement appropriate safety planning and emergency escalation procedures when required.
Lead Teacher
Corona Ranch Family Day Care
07.2024 - 05.2025
- Designed and implemented structured educational and behavioral programming supporting cognitive, social-emotional, and behavioral development.
- Provided direct emotional and behavioral support using positive discipline and developmentally appropriate intervention strategies.
- Created individualized learning and behavioral support plans tailored to children's developmental and emotional needs.
- Supported children in developing self-regulation, coping skills, and peer relationship competencies.
- Supervised and mentored assistant teachers, fostering consistent behavioral support and classroom management.
Assistant Teacher
Isabel Patterson Child Development Center
08.2023 - 05.2024
- Assisted in implementing developmentally appropriate learning plans aligned with children's social-emotional and behavioral milestones.
- Supported children in emotional regulation, conflict resolution, and peer interactions.
- Observed and documented behavioral patterns to inform individualized support strategies.
- Collaborated with lead teachers and specialists to support children with diverse developmental and emotional needs.
Education
Bachelor of Liberal Arts - Psychology
California State University, Long Beach
Long Beach, CA05.2024
Skills
- Crisis Intervention
- Suicide Risk Assessment
- Emotional Regulation Support
- Behavioral Observation & Documentation
- Active Listening
- Time Management
Certification
- Mandated Reporter
- Crisis Management
- CPR & First Aid
Timeline
Operations Assistant
Talk Therapy Center
05.2025 - Current
Lead Teacher
Corona Ranch Family Day Care
07.2024 - 05.2025
Crisis Counselor Volunteer
Crisis Text Line
06.2024 - Current
Assistant Teacher
Isabel Patterson Child Development Center
08.2023 - 05.2024
Bachelor of Liberal Arts - Psychology
California State University, Long Beach