ABBEY WANG

Company Overview: Self employed online vintage retailer

• An online storefront with exclusively 5-star reviews and 600+ sales: depop.com/asian_spice
• Handling 24/7 customer relations
• Sourcing, curating and marketing merchandise
• Modelling, including photography, makeup, and lighting
• Building relationships with long time customers
• Self disciplined and a consistent motivation to adapt to trends

Company Overview: Boutique retail store, Toronto

• Creatively marketing products through store display to drive sales
• Honed customer service skills and the ability to work collaboratively with a team
• Social media and website content management
• Proficiency in organization and problem solving

Office assistant in a fast paced medical clinic

• Handling patient relations adhering to HIPAA guidelines
• Triage work
• Scheduling patient care and medical intake
• Answering calls and offering applicable information
• Greeted patients with respect, efficiency and discretion

Customer Service at the Toronto Eglinton Indigo location

• Customer service duties; maintaining cash drawers and checkouts
• Optimizing customer experience with positivity, efficiency and empathy
• Responded to high volumes of telephone calls with patience and a desire to problem solve
• Inventory management and continuous store organization
• Collaboration with fellow employees for ultimate customer satisfaction