Abbey Vickers
Newcastle
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
East Side Mario's Restaurant
11.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
East Side Mario's Restaurant
07.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Tim Hortons
08.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Arts - Psychology
Trent University
Peterborough, None04-2026
High School Diploma -
Holy Trinity
Courtice, ON06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Effectively dealing with large parties and groups of people
Accomplishments
- Graduated high school with honour roll status
Languages
Certification
- Smart serve
Timeline
Server
East Side Mario's Restaurant
11.2023 - Current
Server
East Side Mario's Restaurant
07.2021 - 08.2023
Team Member
Tim Hortons
08.2020 - 07.2021
- Smart serve
Bachelor of Arts - Psychology
Trent University
High School Diploma -
Holy Trinity
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