Summary
Overview
Work History
Education
Skills
Clinical Experience
Custom
Timeline
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Abbey Chesterton

Belleville

Summary

I am a 4th year nursing student currently enrolled in the Bachelor of Science in Nursing program at the University of Ottawa. My expected graduation date is in April of 2024 and I am eager to start working in the career that I am passionate about. I have clinical experience in Geriatrics, Medical/Surgical, Mental Health, Pediatrics, Postpartum and Birthing Unit, Cardiac Surgery, and Public Health nursing. I excel at fostering trusting relationships with all my patients and I am very meticulous to ensure safe and equitable patient care.

Overview

6
6
years of professional experience

Work History

Supervisor

Dairy Queen
03.2019 - 08.2023
  • Developed and implemented customer service policies to enhance satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Dog Walker /Dog Sitter

Rover
01.2022 - 05.2022
  • Increased client satisfaction by providing timely and attentive care for their pets.
  • Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
  • Provided basic training reinforcement for dogs during walks, improving behavior both on-leash and at home.
  • Expanded client base through word-of-mouth referrals and positive testimonials from satisfied customers.
  • Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.

Office Clerk

Environmental 360 Solutions
07.2017 - 08.2021
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Improved financial record-keeping accuracy with diligent tracking of invoices and payments received.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Bachelor of Science - Nursing

University of Ottawa
Ottawa, ON
04.2024

Skills

  • Team Leadership
  • Safety Assurance
  • Strong Verbal and Written Communication
  • Policy and Procedure Compliance
  • Patient and Family Education
  • Compassionate and Caring
  • Detail Oriented

Clinical Experience

Consolidation

  • Ottawa Public Health Immunizations
  • January 2024 - March 2024
  • During this clinical experience I have mastered intramuscular and subcutaneous injections, helped connect families, most commonly newly immigrated families, to other resources in the community, and I have learned and adapted to giving injections to needle-phobic children.

Cardiac Surgery

  • University of Ottawa Heart Institute
  • September 2023 - December 2023
  • My time at the Heart Institute allowed me to further my telemetry skills and increase my proficiency in reading EKGs.

Chronic Disease and Injury Prevention 

  • Ottawa Public Health
  • September 2023 - December 2023

Postpartum and Birthing Unit 

  • Queensway-Carleton Hospital
  • March 2023 - April 2023
  • The Mother-Baby unit increased my confidence in providing patient education. I feel I am able to provide equitable care to mothers ad newborns when performing assessments and interventions like medication administration and glucose scans.

Pediatric Inpatient Medicine 

  • Children's Hospital of Eastern Ontario
  • January 2023 - February 2023

Inpatient Schizophrenia Unit 

  • Royal Ottawa Mental Health Center
  • November 2022 - December 2022
  • The time I spent at the Royal Ottawa helped me better my skills in therapeutic communication as well as fostering therapeutic nurse-client relationships.

Inpatient Medicine Unit 

  • The Ottawa Hospital
  • October 2022 - November 2022

Geriatric Inpatient Unit 

  • The Ottawa Hospital
  • March 2022 - April 2022

Custom

RNAO Nursing Towards Equity: Applying the Social Determinants of Health (E-learning Certification)

  • January 2024

Mental Health Commission of Canada Being a Mindful Employee: An Orientation to Psychological Health and Safety in the Workplace (E-Learning Certification)

  • January 2024

ONA Grievance Process (E-Learning Certification)

  • January 2024

AODA: Accessibility For All (E-Learning Certification)

  • September 2023

WHMIS (E-Learning Certification) 

  • September 2023

National Collaborating Centre for Determinants of Health Introduction to Health Equity Online Course (E-Learning Certification)

  • September 2023

Inuit Women of Canada Inuusinni Aqqusaaqtara - My Journey Healthcare Provider Module (E-Learning Certification) 

  • September 2023

Red Cross Basic Life Support (HCP)

  • June 2023

Ontario Ministry of Labour Worker Health and Safety Awareness in 4 Steps (E-Learning Module)

  • September 2023

Timeline

Dog Walker /Dog Sitter

Rover
01.2022 - 05.2022

Supervisor

Dairy Queen
03.2019 - 08.2023

Office Clerk

Environmental 360 Solutions
07.2017 - 08.2021

Bachelor of Science - Nursing

University of Ottawa

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