Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Volunteer
Abbey Bohn

Abbey Bohn

Stettler,AB

Summary

I have worked for Boston Pizza for the past seven years and have thoroughly enjoyed the experience the company has provided for me. I started at Boston Pizza as a fourteen-year-old host and have since grown with the company and have been promoted to trainer and management positions and responsibilities. I am a creative and motivated team leader adept at utilizing my organization and planning strengths to provide exceptional customer service.
At Boston Pizza, I have trained countless employees, and my energetic, upbeat personality motivates my fellow employees to accomplish goals and satisfy customers. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and is always willing to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Supervisor

Boston Pizza Stettler
08.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees in restaurant tasks and procedures.
  • Tasked to open and close the restaurant and supervise other employees in doing so.

Waitress

Boston Pizza Stettler
05.2016 - Current
  • Resolve guest and employee complaints to maintain customer satisfaction and workforce effectiveness.
  • Worked happily with fellow coworkers and assisted in their own work to ensure success of the company.
  • Tasked to open and close the restaurant as a server.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Required to manage multiple tables and customers while providing efficient and pleasant service.

Shipping and Receiving Coordinator

Heartland Auto
04.2021 - 07.2021
  • Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.

Education

Bachelor of Arts - Communications And Media Studies

Athabasca University
Athabasca, AB
08.2024

Skills

  • Client Retention
  • Cash Handling
  • Patron Satisfaction
  • Employee Mentoring
  • Employee Performance Management
  • Team Assignments
  • Optimizing Workflows
  • Supervising Employees
  • Guest Satisfaction
  • Complex Problem-Solving
  • Working knowledge in Microsoft Word, PowerPoint, Excel, and the internet

Accomplishments

    - Boston Pizza Scholarship, [2022]

    - Imperial Oil Limited Higher Education Award, [2020-2024]

Timeline

Supervisor

Boston Pizza Stettler
08.2022 - Current

Shipping and Receiving Coordinator

Heartland Auto
04.2021 - 07.2021

Waitress

Boston Pizza Stettler
05.2016 - Current

Bachelor of Arts - Communications And Media Studies

Athabasca University

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Abbey Bohn