Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Abbey Blais

Kingston,ON

Summary

I am a proactive, versatile professional, with a dedication to quickly adapting to new challenges. I have strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Lake and Main Handmade Skincare
Westport, Ontario
05.2024 - 08.2025
  • Attended weekly team meetings to review performance goals and objectives.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • I learned about skincare and how it made.
  • Packaged, labeled, and made the skincare we sold.
  • I closed and opened the store as I was a keyholder.
  • Worked closely with my bosses to ensure the smooth running of thestore
  • Processed transactions using a point-of-sale system.
  • Described merchandise and explained use, operation and care.

Front Desk Receptionist

Loughborugh Inn
Battersea, Ontario
04.2025 - 06.2025
  • Managed multi-line telephone system, directing calls to appropriate departments.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted visitors entering establishment to determine nature and purpose of visit.

Sales Associate

Winners/Homesense
Kingston, Ontario
10.2019 - 12.2023
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with product selection, sizing and styling.

Education

Bachelor of Arts - Major in English Literature, Minor in Sociology

Queen's University
Kingston, ON

Skills

  • Problem-solving
  • Team collaboration
  • Product and service sales
  • Loss prevention
  • Guest relations
  • Adaptable and flexible

Affiliations

  • MUAH for the Vouge Charity Fashion Show - Canada's largest student-run fashion show (2022-2023)
  • Head of MUAH for the Vouge Charity Fashion Show - Canada's largest student-run fashion show (2023-2024)

Timeline

Front Desk Receptionist

Loughborugh Inn
04.2025 - 06.2025

Sales Associate

Lake and Main Handmade Skincare
05.2024 - 08.2025

Sales Associate

Winners/Homesense
10.2019 - 12.2023

Bachelor of Arts - Major in English Literature, Minor in Sociology

Queen's University

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Abbey Blais