Results-driven Team Lead with 10+ years of experience in academic administration, specializing in managing student services, program management, and policy implementation. Proven ability to support students through financial aid, career counseling, and event planning while ensuring policy compliance and fostering student engagement. Skilled in leading cross-functional teams, utilizing data management systems (MySIS), and improving operational workflows. Passionate about creating a supportive learning environment and driving institutional success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Financial Aid Team Lead
Lahore University of Management Sciences (LUMS)
05.2016 - 09.2024
Managed graduate programs by coordinating with admissions, finance, and academic departments, ensuring seamless execution of annual activities and updates to program materials
Advised and counseled students on academic and personal matters, resolving conflicts and ensuring student well-being
Oversaw registration and enrollment, ensuring accurate student records and compliance with institutional policies
Organized orientation programs for new students, providing comprehensive resources and information to facilitate their transition
Administered financial aid and scholarships, assisting students in applying for financial aid and advising on available resources
Planned and coordinated student activities and events, fostering student engagement and a sense of community
Contributed to policy development, ensuring compliance and participation in policy revisions related to student services
Utilized SAP (Systems, Applications, and Products in Data Processing) and LMS to manage student records, generate reports, and provide training to staff on system functionality
Key Achievements:
Streamlined financial aid assessment and student data verification processes, enhancing overall efficiency
Successfully conducted student orientations and financial aid workshops, improving student engagement and satisfaction
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities
Assistant Manager, Consumer Marketing
Dell Pakistan
10.2014 - 06.2015
Directed marketing strategies across multiple regions, collaborating with sales teams to execute brand and trade activities
Led cross-regional marketing campaigns to drive product visibility and ensure alignment with quarterly sales targets
Assistant Project Manager
Rohde & Schwarz Pakistan
01.2012 - 10.2014
Coordinated project teams, prepared project proposals, and tracked progress to ensure timely completion
Managed communication between project stakeholders, ensuring accurate information flow and successful project execution
Education
Master of Business Administration (MBA) - Marketing
Manager Admissions (Office of Engagement & Co-creation) at Superior University SargodhaManager Admissions (Office of Engagement & Co-creation) at Superior University Sargodha