Abbas Dhalla
Director Of Operations
Maple
Summary
Graduated with a Bachelor of Commerce degree, specializing in Business Management from Toronto Metropolitan University, with a major in Entrepreneurship and a minor in Marketing. I am dedicated to achieving success in every aspect of my life while building lasting connections with peers. I enjoy collaborative team environments where I can contribute ideas and work toward shared goals.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Director Of Operations
Parts Palace Direct Inc
06.2024 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Retail Solutions Specialist
Rogers Communications
9 2022 - 5 2023
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate
Champs Sports
01.2018 - 06.2018
- Interacted with customers to provide them with their desired products
- Ensuring the sales floor is kept clean and organized
- Assisted in receiving and restocking inventory
- Prepared merchandise for sales floor by pricing or tagging
Coach
Jaffari Hockey League
09.2016 - Current
- Coached teams in junior and intermediate divisions
- Responsible for updating player statistics, score keeping and managing finances
- Ensuring Covid-19 protocols are being upheld by all players
Sales Associate
Al Khair Auto Spare Parts
06.2017 - 08.2019
- Marketing team
- Helped customers in person and over the phone by determining needs and presenting appropriate products and services
- Using Microsoft Office to prepare spreadsheets for clients
- Worked in liaison between suppliers and clients to achieve the desired results of both parties.
- Increased sales by offering advice on purchases and promoting additional products
Education
Bachelors of Commerce - Majoring - Entrepreneurship, Minoring - Marketing
Toronto Metropolitan University
(Formerly Ryerson University) 09.2019 - 06.2023
High School Diploma -
St. Theresa of Lisieux Catholic High School
Richmond Hill, ON 09.2015 - 06.2019
Skills
Hardworking and focused in independent work while also thriving in working in teams as well
Well experienced in the use of computer applications such as Microsoft Office
Adaptive and flexible in various situations and finding new ways to improve
Strategic planning and execution
Operations Oversight
Languages
English
Excellent
Timeline
Director Of Operations
Parts Palace Direct Inc
06.2024 - Current
Bachelors of Commerce - Majoring - Entrepreneurship, Minoring - Marketing
Toronto Metropolitan University
09.2019 - 06.2023
Sales Associate
Champs Sports
01.2018 - 06.2018
Sales Associate
Al Khair Auto Spare Parts
06.2017 - 08.2019
Coach
Jaffari Hockey League
09.2016 - Current
High School Diploma -
St. Theresa of Lisieux Catholic High School
09.2015 - 06.2019
Retail Solutions Specialist
Rogers Communications
9 2022 - 5 2023
Similar Profiles
FRANK MAYFRANK MAY
Inside Sales at Diesel Parts DirectInside Sales at Diesel Parts Direct
Kayla KobesKayla Kobes
Wholesale Parts Sales Person at Woodhouse Parts DirectWholesale Parts Sales Person at Woodhouse Parts Direct
Aia CaprichoAia Capricho
Admin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply DirectAdmin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply Direct