Abbas Allaftah
North Highlands
Summary
Highly motivated and dedicated Medical Assistant, Pharmacy Technician, and Emergency Medical Assistant (EMA) trainee with a strong background in patient care, emergency response, medication handling, and healthcare administration. Completed comprehensive Emergency Medical Assistant training, gaining hands-on experience and critical knowledge in patient assessment, triage, and life-saving procedures. Recognized with a Certificate of Appreciation from the Veterans Hospital Emergency Department for outstanding performance and commitment to excellence.
Proven ability to multitask, prioritize workloads, and remain calm under pressure while delivering high-quality care. Experienced in prescription preparation, inventory control, vaccine support, and maintaining strict compliance with medical regulations and confidentiality standards.
Also a successful Restaurant Owner with extensive hands-on experience managing all areas of operations, including staff leadership, budgeting, and customer service. Known for excellent communication, problem-solving, and conflict resolution skills, with a strong track record of increasing profitability through operational efficiency and customer satisfaction. Seeking a full-time or part-time position that offers professional growth and utilizes my diverse skill set in healthcare, emergency response, and business management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Sumer Nights Resturant
05.2023 - Current
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies to increase customer engagement and loyalty.
- Managed inventory control, optimizing supply chain processes to minimize waste and reduce costs.
- Trained staff on best practices in food safety, service excellence, and operational efficiency.
- Analyzed sales data to identify trends, adjusting menu offerings to maximize profitability.
- Fostered positive relationships with suppliers, negotiating favorable terms for procurement of quality ingredients.
- Led team meetings to encourage collaboration, address challenges, and enhance employee morale and productivity.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Stay up-to-date with industry trends and competitor strategies to maintain a competitive edge
Pharmacy Technician
CVS Pharmacy
07.2022 - 04.2023
- Assist pharmacists in preparing and dispensing prescription medications
- Measure, mix, count, label, and record medications accurately
- Retrieve prescription orders and verify patient information
- Manage inventory by ordering, receiving, and stocking medications and supplies
- Enter and maintain patient and prescription information in the pharmacy computer system
- Handle insurance claims and resolve issues related to billing or coverage
- Answer phone calls and assist customers at the pharmacy counter
- Ensure compliance with all regulations and procedures regarding medication handling
- Maintain cleanliness and organization of the pharmacy work area
- Prepare and package medications for delivery or pickup
- Assist in compounding non-sterile medications when necessary (under pharmacist supervision)
- Trained new pharmacy technicians on operational procedures and best practices.
- Collected co-payments or full payments from customers.
- Received training to assist with administering vaccines under pharmacist supervision
Cashier Manager
Stores
08.2018 - 01.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Provided strong service to customers, increasing customer loyalty .
- Directly worked with customers per shift to build relationships and increase customer satisfaction ratings .
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Built positive relationships with customers to increase repeat business.
Medical Assistant Volunteer
VA Northern California Health Care System
10.2019 - 06.2020
- Greet patients and perform an initial assessment of symptoms and conditionOffered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interviews patients and collected vital signs and updated records.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Provided transportation services for patients in hospital environment using appropriate equipment.
- Prioritize patient care based on the urgency and severity of their condition (triage)Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Document all patient interactions accurately in the medical record system
Education
Biological And Physical Sciences
American River College
Sacramento, CAHigh School Diploma -
Mira Loma High School
Sacramento, CA06.2020
Bachelor of Science - Biological Sciences
California State University, Sacramento
Sacramento, CA06-2027
Skills
- Recording vital signs
- Clear Communication
- Decision Making
- Operating EKG Equipment
- Critical Thinking
- Supply Management
- Time Management
- Cleaning and Organizing
- Examination Preparation
- Prescription preparation and dispensing
- Counting, measuring, and labeling medications accurately
- Medication storage and inventory management
- Knowledge of generic and brand-name drugs
- Compounding non-sterile medications (under pharmacist supervision)
- Vaccine preparation and administration training (under pharmacist supervision)
- Drug utilization review assistance
- Understanding of drug interactions and side effectsPatient Chart Tracking
- Patient Lifting
- Social Perceptiveness
- Patient Transport
- Sterilizing Equipment Use
- Medical Equipment Transport
- Patient Safety
- Supplies Delivery
- Ability to multitask in a fast-paced environment
- Strong time management and prioritization
- Teamwork and collaboration with pharmacy staff
- Dependability and reliability
- Problem-solving under pressure
- Commitment to cleanliness and safety protocols
Certification
- Certified medical Assistant - June-2020
- Certified Pharmacy technician CVS - July-2022
- EMT Training - August- 2023
- owner of business
Languages
English
Full Professional
Arabic
Full Professional
Turkish
Limited Working
Timeline
Restaurant Owner
Sumer Nights Resturant
05.2023 - Current
Pharmacy Technician
CVS Pharmacy
07.2022 - 04.2023
Medical Assistant Volunteer
VA Northern California Health Care System
10.2019 - 06.2020
Cashier Manager
Stores
08.2018 - 01.2021
High School Diploma -
Mira Loma High School
Biological And Physical Sciences
American River College
Bachelor of Science - Biological Sciences
California State University, Sacramento
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