Abarnah Kanagaratnam
Laval,QC
Summary
Experienced customer service professional with a passion for initiative and driving positive outcomes. Seeking new opportunities in a dynamic and inspiring environment. Known for resourcefulness and expertise in silk flower arranging, I am an energetic floral designer who excels in building strong relationships with suppliers, consulting with high-end clients, and creating stunning floral arrangements. With extensive knowledge in flower arrangements, I am eager to expand my skills within the floral industry and explore the diverse range of possibilities it offers.
Overview
16
16
years of professional experience
Work History
Floral Designer
Decor and More
05.2022 - Current
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
MANAGER
PETRO CANADA
01.2018 - 08.2020
- Accomplishes department objectives by managing; planning and evaluating departments responsibilities
- Ensures a safe, secure, and legal work environment
- Contributes to team effort by accomplishing related results as needed
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
CASHIER
EUROMARCHE
01.2009 - 01.2013
- Billing customers with their merchandise
- Keeping a clean and safe environment at all times
- Stock and refill when not busy
Education
PACC -
Dental Assistant
01.2018
John F.Kennedy High School -
Secondary
01.2011
Skills
- Proficient in Microsoft Office
- Excellent communication skills
- Customer service
- Leadership
- Wedding Floral Design
- Sales and Marketing
- Flower Identification
- Flower arranging
- Hand Tying Bouquets
- Foam-Based Arrangements
References
Available upon request
Languages
English
Native or Bilingual
French
Limited Working
Tamil
Native or Bilingual
Timeline
Floral Designer
Decor and More
05.2022 - Current
MANAGER
PETRO CANADA
01.2018 - 08.2020
CASHIER
EUROMARCHE
01.2009 - 01.2013
John F.Kennedy High School -
Secondary
PACC -
Dental Assistant
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