Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Chapter Administrator
Association of Fundraising Professional (GTC)
07.2024 - 11.2024
Successfully managed and uploaded job postings to the AFP Greater Toronto Chapter's website, ensuring accurate and timely updates to support recruitment efforts.
Handled administrative aspects of new employee onboarding in conjunction with company policy.
Provide excellent customer service to AFP members, addressing inquiries and fostering strong relationships.
Maintain event records, databases, and reports for evaluation and strategic planning.
Ensured compliance with national organization guidelines by regularly updating policies and procedures.
Prepared PowerPoint slides, Excel spreadsheets and MS Word memos on market and industry-specific topics.
Maintained detailed financial records, assisting in the preparation of annual reports that provided transparency into the chapter's finances.
Support Chapter leadership in developing new initiatives and campaigns.
Youth Outreach Coordinator
Institute For Academic Excellence
01.2024 - 11.2024
Collaborated with local organizations for joint initiatives, resulting in deeper community connections.
Mentored at-risk youth individually, providing guidance on personal and academic challenges they faced.
Spearheaded social media campaigns that amplified the organization''s message to a wider audience.
Conducted assessments of program effectiveness, incorporating feedback from 200 participants to drive data-informed improvements.
Led a team of 20-30 volunteers, ensuring successful execution of events and initiatives.
Recruited and trained volunteers to provide additional support during large-scale events and activities.
Enter data, generate reports, and produce tracking documents.
COVID-19 Screener
Mount Sinai Hospital (Altis Recruitment)
01.2022 - 07.2022
Facilitated cross-departmental collaboration, ensuring efficient and seamless information flow between teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Implemented and maintained rigorous disinfecting and cleaning protocols, ensuring safe and sanitary environment.
Coordinated distribution of face masks and protective equipment, ensuring comprehensive safety measures for all individuals.
Led training sessions for new team members on COVID-19 screening techniques, ensuring consistent and high-quality service delivery.
Streamlined office operations by efficiently managing paperwork, sorting and delivering mail, and maintaining exceptional organizational standards.
Administrative Assistant
Eyecone Optical
04.2018 - 01.2022
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Organized paperwork such as charts and reports for office and patient needs.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Generated reports and logged patient information for reliable records.
Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Verified insurance coverage to prepare for upcoming patient appointments.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
Maintained and updated patient records for accurate, current medical histories.
Assisted in the training of new administrative staff members, sharing expertise and best practices to support their professional development.
Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Racialized Student Collective Coordinator
University Of Toronto Scarborough Campus
01.2021 - 06.2021
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Promoted student leadership development through mentorship opportunities within the Student Union team.
External Coordinator
University Of Toronto Scarborough Campus
09.2019 - 04.2020
Served as a liaison between the university and external stakeholders, effectively communicating university goals and initiatives to foster collaboration and support.
Implemented tracking systems to monitor and evaluate the effectiveness of external partnerships and initiatives, providing data-driven insights for strategic decision-making.
Provided guidance and support to student organizations seeking external partnerships, empowering student leaders to cultivate meaningful connections and opportunities.
Entered data, generated reports, and produced tracking documents.
Represented the university at community events and meetings, enhancing visibility and fostering positive relationships with key stakeholders.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Education
J.D. - Law
Brunel University
01-2024
Bachelor of Arts - Political Science
University of Toronto
01-2022
Skills
Organizational leadership
Website maintenance
Partnership development
Meeting facilitation
Board relations
Teamwork and collaboration
Customer service
Problem-solving
Time management
Languages
Timeline
Chapter Administrator
Association of Fundraising Professional (GTC)
07.2024 - 11.2024
Youth Outreach Coordinator
Institute For Academic Excellence
01.2024 - 11.2024
COVID-19 Screener
Mount Sinai Hospital (Altis Recruitment)
01.2022 - 07.2022
Racialized Student Collective Coordinator
University Of Toronto Scarborough Campus
01.2021 - 06.2021
External Coordinator
University Of Toronto Scarborough Campus
09.2019 - 04.2020
Administrative Assistant
Eyecone Optical
04.2018 - 01.2022
J.D. - Law
Brunel University
Bachelor of Arts - Political Science
University of Toronto
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